Daily functions include: cleaning and floor maintenance services, equipment maintenance, monitoring inventory levels, and managing service appointments to ensure compliance with company standards. Responsible for maintaining current accounts and acquiring new accounts, ensuring quality, accounts receivable and payable, inventory control, maintenance of equipment, informing building manager of maintenance issues.

Daily responsibilities: meet with my staff, assign work load and maps, answer any questions, collect all completed forms and send people out to the field and assist with interviews if needed. Subsequently I met with my staff to and check for mistakes in forms and then would meet with my supervisor to go over new policies and procedures to be implemented and submitted daily time sheets. Accomplishments• One week training Class on how to train employees and file out forms properly.• Conducted and ran classroom training on form completions and regulations and policies. • Promoted two assistants to help with all aspect of the job.

Responsible for enforcing corporate policies and procedures, customer service, beginning and closing books and reports, deposits, delegation of authority, maintain product quality, assist in training of new staff, assist in preparing staff for corporate inspections. Other duties include inventory and ordering of product. Accomplishments: Devised and implemented a program to track food cost more efficiently. Serve Safe Certified

President (Co Founder/Owner) 1999- 2004Responsible for business strategy development, customer relations, budget creation and management, hiring and dismissal of staff, and daily office operations. Analyzed operational results for continuous process improvements.Accomplishments:• Restructured Company image and office procedures to operate more efficiently.• Increased number of service contracts by 44%. Vice President (Co. Founder/owner) 1993- 1999Created and implemented a structured employee training program that included on hand training of all new employees’. Daily functions also included: equipment maintenance, monitoring inventory levels, and managing service appointments to ensure compliance with company standards. Facilitated the employee evaluation process and provided personal guidance as needed. Also assisted the President with administrative duties, cold telemarketing, selling warm and cold leads, updating commercial call sheets, and customer relations. Accomplishments:• Wrote a training manual outlining responsibilities at every level of the company.• Set standard employee evaluation procedures.• Created a standard raise structure based on performance and technical knowledge.• Created residential and commercial client list through effective sales and marketing strategies.• Created a reputation for quality of service..