> Managing a diverse B2B portfolio of 250+ SMB accounts.> Customer relationship management.> ICT sales focus while handling requests, objections and complaints.> Achieving sales targets and maintaining a high level in operational compliance and reporting standards.> Proficient in CRM systems such as Sales Force.> Regional sales manager duties, facilitating regional conference calls, focus sessions on new products and sales techniques.> Prospecting new business opportunities.> Solution selling and order management.> Effectively utilize all available resources to seek out opportunities, drive customer service and operational success.> Review all business practices and make recommendations with a view to improve efficiencies and profitability.> Inventory management, cash handling and back office responsibilities.

> Territory management, including accountability and ownership of 113 stores across multiple channels.> Leading and managing a national team of 10 sales executives, implementing strategies to achieve metrics including but not limited to sales targets and hygiene KPI’s.> Monthly planning and execution of retail and marketing briefs on a national scale.> Co-ordinating and managing events and marketing promotions.> Manage key relationships with personnel at all levels both internal and external. > Act as a central escalation point between Sony and channel partners to assist in issue resolution.> Identifying new business opportunities and managing a portfolio of products. > Data analysis and providing recommendations for business growth.> National monthly and weekly reporting including competitor analysis.> Managing day to day AD HOC requests from channel account directors, field sales executives and marketing directors.> Providing staff development and specialized product training. > Coordinate and present training sessions to large groups in formal and informal training environments, using an interactive approach.

> Management of 250 stores, following an organised call structure to ensure each store is serviced effectively.> Implement company sales and marketing strategies for network operators and retail partners across multiple channels.> Build and manage customer relationships and act as a central escalation point between Motorola and customers to assist in issue resolution.> Identifying new business and sales opportunities.> Implement strategies to achieve sales and service KPI’s and report weekly and monthly.> Providing staff development and specialized product training including coordination and presentation of interactive training to large groups in both formal and informal environments.> Created procedures and guides for new employees including education and mentoring.

> Prospecting B2B opportunities and building and maintaining strong relationships with key business stakeholders.> Development and Implementation of monthly action plans and lead sales teams to achieve set sales targets and KPI’s.> Achieving and maintaining a superior level of customer service and complaint handling.> Providing a safe working environment by adhering to Occupational Health and Safety guidelines.> Recruitment and Selection of staff, knowledge of Industrial Relations and EEO and employee development including mentoring, coaching and performance reviews.> Management of up to 6 direct reports.> Contract compliance and payment reconciliations.

> Supervision of retail operations staff.> Creation an execution of visual merchandising appropriate to achieve maximum sales potential.> Day to day operation of retail operation including point of sale, inventory management, cash management and back office responsibilities.

> Optus local and long distance services.> Direct sales.> Handling customer disputes.