David Gebauer Email & Phone Number

Princeton, New Jersey, Us

Princeton, New Jersey, Us

Columbus, Oh, Us

Responsible for all aspects of business and technology project delivery involving multiple departments or cross-functional teams.Project responsibilities are focused on delivery of initiatives from the design process through a finished state for internal/external customers.Provides a single point of contact for projects.Takes projects from original concept through final implementation.Interfaces with all areas affected by the project including end users, technology services, and client services and the client directly.Defines project scope and objectives.Oversees/coordinates all aspects of project and serves as project manager between clients, systems, operations and other departments.Plans and directs schedules as well as project budgets.Monitors the product/program/project from initiation through delivery, interfacing with customer on technical and non-technical matters.Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals.Develops detailed work plans, schedules, project estimates, resource plans, budgets, and status reports.Conducts project meetings and is responsible for project deliverables.Manages the integration of vendor tasks, and tracks and reviews vendor deliverables.Provide technical/analytical guidance to project team as needed.Recommends/takes action to direct the analysis of and solution to problems.

Woonsocket, Ri, Us

• Manage projects and lead cross-functional teams.• Provide project management for the implementations of Encounter files and Payment Operations.• Provide and maintain on-going communication for overall project status to internal and external stakeholders.• Provide leadership to ensure operational excellence in the launch and tracking of Financial Operations, Medicaid operational, regulatory projects, while delivering the desired results within the agreed upon timeframe and budget• Manage complex projects and communication directly with senior management from all different areas of company and clients outside company.• Manage project plans and timelines which cover estimates, requirements, design, construction, test, deployment, testing and benefit tracking.• Manage changes to project scope, schedule, and budget using the appropriate PMO tools.• Manage lessons learn and project closing and ensure impacted lesson learned are shared with all stakeholders and leadership.• Additional responsibilities include problem analysis, solution validation, risk management, root cause analysis and recovery.• Provided process improvements for department with the introduction of tools (Salesforce, IPI, and SharePoint) and processes to help provide exceptional service to clients and customers.• Point of contact for Medicaid Clients handling day-to-day maintenance of business for the clients Encounters files.• Partner with internal departments to handle and resolve issue/request for clients on their Encounters.

Us

Responsible for researching and resolving daily client issues, supporting customer retention and daily account management activities. Meet with clients and plan participants and educate them on their benefits through benefit fairs.• Main account contact and manage day-to-day operations and relationship management of 13 Medicaid markets.• Work closely with sales team to manage the client.• Implemented of new clients and markets• Project management: Manage and run major projects for the client to make system enhancement and process improvement.• Streamlined system process; eliminating client touches by 30%• Support and manage the clients benefits by partnering with internal departments• Led and trained new account manager and clients on Caremark systems• Responsible for implementation and maintenance of the prescription drug benefit, marketing material processing and reporting required by individual clients.• Delivery of reports (regulatory, Claim reports, network files)• Manage weekly customer calls to ensure all action items are completed

Master'S Degree, Health/Health Care Administration/Management

Bachelor'S Degree, Life Science