David Gerbrands Email & Phone Number
@propertybase.com
2 phones found area 617
LinkedIn matched
Who is David Gerbrands? Overview
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David Gerbrands is listed as Patient Experience Represtative Boston Childrens Hospital at Boston Children's Hospital, a with 17518 employees, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at propertybase.com, phone signal with area code 617, and a matched LinkedIn profile for David Gerbrands.
David Gerbrands previously worked as Senior Client Services Representative at Propertybase Powered By Lone Wolf and Senior Client Services Representative at Propertybase Powered By Lone Wolf. David Gerbrands holds Bachelor’S Degree, Psychology from University Of Massachusetts Lowell.
Email format at Boston Children's Hospital
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AeroLeads found 1 current-domain work email signal for David Gerbrands. Compare company email patterns before reaching out.
About David Gerbrands
Professional with over 15 years of high level customer support and account management. Driven customer focused team player with a proven track level of client satisfaction internally and externally. Tech savvy and knowledgeable focusing on the clients needs while keeping in mind the company’s values and bottom line.
Listed skills include Customer Service, Financial Services, Management, Market Research, and 14 others.
David Gerbrands's current company
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David Gerbrands work experience
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Senior Client Services Representative
Patient Experience Represtative Boston Childrens Hospital
Senior Client Services Representative
Senior Client Success Associate
General Overview of Responsibilities:Developing relationships with clients who use The Boston Logic Platform, ensuring they are happy and have all of the resources they need.Arranging new services for clients as frontline support, including setting up new accounts, answering inquiries, and teaching them how to use our platform.Coordinating and training sessions with new clients.Conducting web-based group training sessions via GoToMeeting and JoinMe and Zoom.Answering all support questions / issues in a timely manner in Zendesk. Escalating higher level issues into Jira for development and the product team to resolve bug issues.Researching client issues, resolving them as needed, and relaying answers and results back to the client.Assisting clients from the day they sign on until they are up and running successfully.Analyzing problems and making recommendations to customers.Helping clients configure their software based on their stated needs and desires.Helping to maintain the Boston Logic online user guide as new features are launched including how-to videos and step-by-step instructions. Exceeded Client Support metrics averaging 300-400 tickets per month with 97% SLA. Proven to be a valuable resource to the support team, account management, project management and sales by onboarding clients with the adoption and training of the platform.Skilled in Mac, Zendesk, Salesforce and Jira.
Client Services Manager
Lead Client Services team to provide superior customer support and cross sell other products and services to the top financial services firms in the industry. Personally managed top tier accounts and developed client relationships. Duties include overseeing contract renewal, customer support, completion of projects, scheduling client visits and presentations. Designed and facilitated customer service, sales training programs and management seminars. Trainings and seminars resulted in new clients and increased revenue. Developed internal training procedures and materials for all new hires and ongoing employee development
David Gerbrands education
Bachelor’S Degree, Psychology
Bachelor'S Degree, Psychology
Frequently asked questions about David Gerbrands
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What company does David Gerbrands work for?
David Gerbrands works for Boston Children's Hospital.
What is David Gerbrands's role at Boston Children's Hospital?
David Gerbrands is listed as Patient Experience Represtative Boston Childrens Hospital at Boston Children's Hospital.
What is David Gerbrands's email address?
AeroLeads has found 1 work email signal at @propertybase.com for David Gerbrands at Boston Children's Hospital.
What is David Gerbrands's phone number?
AeroLeads has found 2 phone signal(s) with area code 617 for David Gerbrands at Boston Children's Hospital.
Where is David Gerbrands based?
David Gerbrands is based in Boston, Massachusetts, United States while working with Boston Children's Hospital.
What companies has David Gerbrands worked for?
David Gerbrands has worked for Boston Children'S Hospital, Propertybase Powered By Lone Wolf, Boston Logic By Propertybase, and Dalbar.
Who are David Gerbrands's colleagues at Boston Children's Hospital?
David Gerbrands's colleagues at Boston Children's Hospital include Amina Rabi.
How can I contact David Gerbrands?
You can use AeroLeads to view verified contact signals for David Gerbrands at Boston Children's Hospital, including work email, phone, and LinkedIn data when available.
What schools did David Gerbrands attend?
David Gerbrands holds Bachelor’S Degree, Psychology from University Of Massachusetts Lowell.
What skills is David Gerbrands known for?
David Gerbrands is listed with skills including Customer Service, Financial Services, Management, Market Research, Competitive Analysis, Leadership, Salesforce.Com, and Segmentation.
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