Responsible for the assessment, development and implementation of a food and nutritional operational improvement and expense management solutions for HCA facilities. Serve as a subject matter expert in Food and Nutritional Services (FNS) standardization and utilization, general FNS clinical programs, technology utilization, and operations. Responsible for reviewing and optimizing the current GPO contract portfolio, developing comprehensive clinical and utilization protocols, developing and executing food formulary standardization plan. Responsible for building strategic alliances with HCA Corporate, Division, and Hospital Executive Staff, and FNS Department Directors as it relates to successfully executing an FNS improvement plan.

Transitioned hospitals from contract managed food services to self-operated.On-boarded food service department staff from Contracted to hospital employedPlanned, marketed, and implemented the openings of Starbucks.Implemented operation standards, setup Enterga preferred vendors, and department inventory.Set-up HCA hospital systems for newly managed hospital food service departments.Increased Press Ganey Patient Satisfaction every quarter since Joining TriStar.Support Services Survey results from a 60%tile to 80%tile in first three quartersPrepare food service departments for State and Joint Commission audits.Develop and promoted employees and managers through a career development plan that produced managers and food service directors.Operated three million dollar retail operations with multiple food venues.

Brought back to Sodexo to work with Right Start Team in setting up new Tenet healthcare food service department openings under system contractual guidelines.Implement Sodexo purchasing, set up preferred vendors, and department inventory with newly established pars.Assist in on boarding previous contractor's employees on to Sodexo payroll.Set-up Sodexo systems and operating standards i.e. job flows, eTime payroll and scheduling, Market Connection purchasing, Halo Enterprise Manager POS, Vivonet, floor stock, requisition, catering and doctors dining billing spread sheets, Assist new General Managers in establishing account leadershipLiaison with client and Sodexo to expedite communication over new contract standardsPrepare food service department for State and Joint Commission audits.Hiring and training of new staff on Sodexo systems.

Managed up to 7.25 million dollars as General Manager of acute care hospitals, primarily profit and loss contracts with some being fee-based businesses. Lead up to 170 FTEs on both Sodexo and client payroll while closely working with the appropriate Human Resources Department. Lead six Sodexo managers, three of which have been recently promoted up to Operations and General Managers. Reduced FTEs from 170 to 92 while reducing expenses and increasing employee, patient, customer and physician satisfaction.Implemented “At Your Request” room service dining program.Implemented "Dining On Call" room service dining program for TouchPoint.Assisted in design/ install of franchise type retail concepts: Starbucks, Freshens and Mrs. Fields CookiesRedesigned Asian and BBQ concepts to meet client needsNational Retail Menu Ver.3 Implementation Team memberSystem Recycling Project Lead

Managed up to 7.25 million dollars as General Manager of acute care hospitals, primarily profit and loss contracts with some being fee-based businesses. Lead up to 170 FTEs on both Sodexo and client payroll while closely working with the appropriate Human Resources Department. Lead six Sodexo managers, three of which have been recently promoted up to Operations and General Managers. Reduced FTEs from 170 to 92 while reducing expenses and increasing employee, patient, customer and physician satisfaction.Implemented "At Your Request" room service dining program.Assisted in design/ install of franchise type retail concepts: Starbucks, Freshens and Mrs. Fields CookiesRedesigned Asian and BBQ concepts to meet client needsNational Retail Menu Ver.3 Implementation Team memberSystem Recycling Project Lead Director of Facility Services and Project Management at 182 bed facility

Multi-Service General Manager , 182 bed acute care facilityHospital title: Director of Facility Services and Project ManagementManaged volume of 8 million dollarsFood, ES, Facilities, Property Mgmt., Construction, Biomed, SecurityMember of SMH Senior Management Team; reports to COOResponsible for hospitals 64 million dollar Master Facility PlanOversee bid and build of Sleep Lab and SICUResponsible for contracted services of Biomed and SecurityPrepare and present to Board of Directors and mediaCoordinate space planning, clinical and non-clinical department relocation/renovationCoordinate contractors and architects in various build and remodeling projectsProcess submittals, change orders, tracking permits, review job orders and punch listsDeveloped contiguous property plan with purchase of real-estateHospital EOC Chairman / Safety Officer for 2005Emergency Command Center leader for hurricane KatrinaSolicit bids, proposals, RFP’s for Asset Management, Hospital re-roofing and BiomedSigned letter of intent for Facility Services, contract pending2004 award recipient for Showcase Account 2005 area award recipient Outstanding Service during Hurricane Katrina

Dining Room Manager