David Gil Email & Phone Number

Renton, Washington, United States

Tacoma, Washington, United States

• Unparalleled customer service, retail and in shop, managing parts request for all of my accounts
• Manage daily orders, match parts received with the shipping documents and orders
• Guarantee accurate information is gathered from customers, in order to deliver correct part and accessories
• Deliver comprehensive information on part requirements and specials, ensuring the customer gets quality service
• Evaluate shop estimates to verify if correct parts are ordered, and pricing is estimated correctly

Miami, Florida

• Achieved district goals of volume and profitability, while executing the company vision via effective sales methods
• Deployed growth strategy for our key target accounts, by which we recovered 60% of lost accounts
• Led sales team to accomplish key district milestones by completing collective and individual goals
• Developed and taught sales training plans and programs
• Focused on developing my employees via performance evaluations and proactive feedback
• Emergent and strategic support for critical customer problems and negotiations with key customers

Miami, Florida

• Supplied comprehensive information on part requirements and specials, ensuring the customer gets quality service
• Supreme customer service, retail and in shop, managing parts request for all of my accounts
• Accomplished daily orders, match parts received with the shipping documents and orders
• Assured correct information is gathered from customers, in order to deliver correct part and accessories
• Assessed shop estimates to verify if correct parts are ordered, and pricing is estimated correctly

Miami, Florida, United States

• Provided information regarding products, account inquiries and order status
• Forefront of current and potential customer backlog, ensuring optimal service was delivered
• Sell company products in accordance with company requirements and customer needs
• Processed invoiced orders
• Incorporated new customers into our systems

Miami, Florida, United States

• Spearheaded daily operations of plant technicians, which included installation and maintenance of all our customers
• Liaison between DIRECTV and contractors to solve emergent issues during construction and/or maintenance process
• Organized training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
• Representative of DIRECTV with customers and governmental agencies.

• Tackled service calls for homes and businesses in order resolve any situations and/or issues
• Delivered new DirecTV services, including installation of satellite dishes on rooftops
• Programmed and tested newly or previously installed dishes, and indoor equipment
• Customer centric approach by teaching them how to use, troubleshoot and reprogram installed equipment

Valencia, Venezuela

• Aligned with dealerships to create parts and services programs, policies, and procedures to achieve operational goal
• Managed dealers' adherence to policies and procedures in such areas of parts sales, parts inventory control, service training, warranty administration, consumer relations, customer satisfaction, etc.
• Undertook strategic operational improvements for dealerships in order maximize customer satisfaction, market penetration, and service profitability

Valencia, Carabobo, Venezuela

Coordinate logistics actions, customer visits to the dealers and fleets of Mercedes-Benz commercial vehicles. Monthly billing with preset targets. Processing guarantees. Scheduling preventive maintenance, corrective and initial startup. Prompt Visit customers with specific technical problems and develop technical reports to establish the addresses of the.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Bachelor'S Degree, Automotive Engineering Technology/Technician

The higher technical University in automotive technology, performs multiple functions within the area of their specialization. Below are.

Bachelor Of Applied Science (B.A.Sc.)

Elementary to High School.