Build and maintain relationships with WESCO branches and suppliers to support 18 Global Account customers located in Iowa, Wisconsin, and Nebraska.• Perform sales gap analysis for key Global Account customers and develop and execute plans to increase sales volume• Work with WESCO branches to identify and document value added activities for all Global Account customers• Lead Local Implementation Team meetings with each customer quarterly • Coordinate with suppliers to host trade shows and other training activities at customer sites• Direct branches on new Global Account agreements and facilitate rollout meetings• Foster a “ONE WESCO” mentality and assist as a business unit liaison whenever and wherever needed

Aided the Global Accounts Implementation and Creation team by coordinating and managing the implementation of new customer agreements.• Increased rate at which new customer agreements are introduced to WESCO branches through standardized process • Decreased length of time between signing new customer agreement to receiving orders at the branch level• Created and executed follow up procedures with branches to identify challenges and generate solutions for any sales gaps and bottlenecks in implementation process• Lead inventory analysis projects at customer sites around the country and ensure that needed personnel and travel arrangements are in place to optimize the process• Created and maintained customer reports and documented value adds that have been created by the branches and approved by the customer

Handled all aspects of the order management cycle for several manufacturing accounts including processing incoming orders, tracking and managing orders, and processing return requests.• Increased customer satisfaction by building a strong familiarity with company products and developing a relationship with each customer that was maintained through telephone and e-mail communication• Collaborated with team members to create new procedures and develop departmental training manual• Ensured efficient workflow by implementing and reviewing an open order report daily, leading to an invoice accuracy rate of over 99%• Improved organizational skills by implementing a filing system for existing orders and e-mail correspondence with the customer and/or other employees within the company• Demonstrated leadership by training new employees on job-specific roles and serving as co-chair for Valspar’s United Way and Habitat for Humanity Giving Campaigns

Was responsible for supporting the Creative Agencies team in Worldwide Procurement during the summer of 2009. • Calculated the second quarter savings that the Creative Agencies team was able to achieve by renegotiating its rate cards• Gained deeper understanding of the importance of cross-functional teams and the communication necessary for an efficient and effective operation.