David Gilstrap Email & Phone Number

New York, United States

New York City Metropolitan Area

Provide strategic guidance to IPG Mediabrands regarding enhancements to media-buying workflows and the integration of new software solutions, most recently introducing the ability to create custom taxonomy fields for a more efficient placement/package naming process Maintain a consistent schedule of customer meetings to identify key business requirements, address challenges, manage development requests, including release meetings which introduce and demo new system features throughout the yearAdvocate for the implementation of best practices aimed at optimizing the overall customer experience and enhancing clients' understanding of the value proposition offered by Mediaocean software solutions

New York City Metropolitan Area

Engaged with Mediaocean end users, spanning planners, buyers, traffickers, and third-party vendors, to identify, troubleshoot, and implement effective solutions for issues found during the use of Mediaocean applications and integrationsManaged 10% of the overall ticket volume within a 15-member team, achieving a 100% Customer Satisfaction Score, maintaining a 100% Service Level Agreement compliance, and achieving a 91% Same Day Resolution rateProvided on-site client support, fostering confidence and proficiency among end users in utilizing Mediaocean systems Collaborated cross-functionally with multiple Mediaocean departments to advise and test new system features to support client-specific projects, most recently the company's Reports 2.0 module which was migrated to all users in Q1 '24Collaborated with department leads to design and implement an internship program for 2 college sophomores, that increased their knowledge of the advertising world while enhancing their communication and presentation skills

New York City Metropolitan Area

Engaged individuals with laboratory-confirmed, probable, and suspected diagnoses of COVID-19, offering personalized health education and guidance tailored to their specific needs, with the aim of halting the spread of the diseaseConducted interviews with patients to gather and document comprehensive information regarding symptoms, close contacts, and activity history during their infectious period, ensuring a supportive and culturally sensitive communication approachProvided patients with clear and accessible information about New York State's isolation and quarantine procedures, along with specialized resources tailored to their individual needs

Greater New York City Area

Led comprehensive research initiatives to pinpoint and engage industry experts, bridging critical knowledge gaps for clientsEvaluated and vetted advisors meticulously, ensuring alignment with clients' needs and expectations, resulting in high-level insights across diverse industriesNurtured existing advisor relationships while actively forging new connections with identified experts, bolstering our network and resource base

Greater Atlanta Area

Assisted in developing marketing programs to help drive individual and team product salesCommunicated with potential clients about the needs of their teams and leaguesTrained new hires for promotion and sales at major tournaments Assisted with warehouse management and inventory cycle countsResponsible for fulfillment of all Team and Brand Orders

Syracuse, New York Area

Facilitated presentations on time management, stress management, mental health and self-carePromoted health and wellness topics around campus to student organizations, athletic teams and classesDesigned programs to increase engagement and knowledge of mental health on campusInterviewed potential peer educators and assessed talents and abilities to fulfill the responsibilities of the position on campus

Greater Atlanta Area

Executed research for potential partners for the company, which led to securing three locations and two hosted events, where our clients were very happy and accomplished their sponsor goals. Created proposals for potential sponsorships, which has become a living document where they are currently working on elements and making adjustments Co-piloted Tennis Team Challenge Project – Collaborated with marketing coordinator to create and outline new campaign including overview, timelines, and budget, which lead to a successful project with 18 hosts and about 600 participantsAssisted community relations supervisor in planning for future annual conferences and promotional events

Pittsfield, Massachusetts Area

Shaped and contributed to the building of powerful friendships between campers, while living in a cabin with 11, 12-year-old boys Deescalated and guided campers away from negative choices and behaviors, while motivating them to be true to themselves and be who they really want to be