David Glossop Email & Phone Number

RSA, HorshamSolution ArchitectDefined and delivered the Operational Architecture System Architecture Design procedures and documentation as part of a large digital transformation project. Worked collaboratively with the organisations SME’s to deliver an aggressive timeline and to budget.Ryder System Inc., MiamiSenior ConsultantI was part of a small team on site at the clients global HQ in Miami to conduct a detailed assessment of their entire non-production environment infrastructure to resolve numerous stability, performance, availability, and data consistency issues across their entire non-production infrastructure. Responsible for conducting client interviews, gathering, collating and analyzing artifacts, and client surveys to deliver a detailed and comprehensive 2 year project plan to deliver a new organisation structured designed around resolving all issues, raising their environment maturity, introducing new cloud based tool sets, and to implement new working standards and procedures to meet current industry standards. This was completed within time and budget delivered and presented to CEO's, senior VP’s and management as was responsible for securing a mullti-million dollar piece of work to deliver the proposed plan as well as securing additional staff augmentation for existing projects and new hires in the Miami Area.Metlife Insurance, GalwaySenior ConsultantI was a part of a team on site in Galway responsible for conducting an assessment of their entire non-production infrastructure, conducting client interviews, gathering artifacts and collating and analysing client surveys regarding their non-productions systems. I was responsible for producing and delivering a report detailing our findings which shaped our solution to put in place a mature framework including POC to provision, maintain and manage their non-production systems.

BNP Paribas – BelfastProject Manager – Personal finance portalresponsible for taking control of the Project and Release Management of a late running project, worked collaboratively with the organisations in house teams, their external Web development supplier and existing client development teams delivering the project to the extended delivery date set by the customer.

HSBC – SheffieldSolution Architect – Telephone Banking IVR extensionDesigned and implemented an extension to integrate new application and management process for a new product to an intelligent telephone banking IVR system in collaboration with and for one of the banks third party customers.Project Manager – Telephone Banking IVR extensionProject Managed the software development, testing and implementation of the solution in collaboration with the banks on & off-shore development and testing teams.Solution Analyst – Telecommunications Ring-fencingI was responsible for writing the banks solution proposal document on how to split the banks UK telecommunication systems and customer contact centres into separate ring-fenced and non ring-fenced banks following extensive analysis of the banks entire UK live telecoms systems to comply with the UK Government Banking Reform Act.Project Manager – Telecommunications Ring-fencingI was responsible for Project Managing the solution to split the banks UK telecommunication services systems and customer contact centres into separate ring-fenced and non ring-fenced banks in line with the UK Government Banking Reform Act.

HSBC, SheffieldProject Manager – Security Services – Personal Internet bankingProject Managed and Implemented the banks central European core security service onto their digital banking platforms across all existing digital banking services a part of a global multi-million dollar programme.Project Managed the migration of the banks old digital banking infrastructure to the new European centralised service, designed and delivered the plan to introduce new hardware and migrate existing hardware to support the migration of the banks 5m+ digital banking customers based on a complex capacity planning and forecasting model I created.Managed and delivered all Non Functional Requirements across multiple projects and releases supporting the rollout of upgraded services onto the new European security service.

Senior developer for a major high street bank. Responsible for working with the banks near and farshore teams to build the server side solution for their mobile device banking apps utilizing the banks java/spring based framework with dependency injection allowing a single code base to be used for multiple brands.Senior Technical Consultant to major high street bank to deliver APM across complex heterogeneous system architectures using Optier’s Enterprise APM solution.

JP Morgan –BournemouthBusiness Analyst/Project Manager, Share trading and Broker system upgradeWorked with the clients on and offshore teams to design and implement major changes to a core Java based share trading and broking system.Worked the clients existing transformation teams to define some of the Scrum/Agile policies and standards during their transition from the traditional waterfall methodology to Scrum/Agile.

Sheffield

Was directly responsible for the complete end-to-end support and development of multiple government mission critical payment processing applications.