1) People leader (current position):• Leader of a group of 4 senior engineers and 15 failure analysts• Management representative during the internal and external audits • Accountable to meet the CAPA, non-conformances and audit observations deadlines.• Helped in the harmonization initiative of the J&J Customer Quality procedures.• Improved the quality system of a new acquired company.2) Project manager (individual contributor):• Key member of 3 complex transfers… Show more 1) People leader (current position):• Leader of a group of 4 senior engineers and 15 failure analysts• Management representative during the internal and external audits • Accountable to meet the CAPA, non-conformances and audit observations deadlines.• Helped in the harmonization initiative of the J&J Customer Quality procedures.• Improved the quality system of a new acquired company.2) Project manager (individual contributor):• Key member of 3 complex transfers of failure analysis labs with total savings of $3MM• Led the harmonization of the decontamination process with an external supplier, with savings of $1MM• Improved several established processes such as decontamination (25% of improvement) and exportation of complaint devices into México (74% of improvement). Show less

1) FAL/QE Team Leader (July 2016 - September 2017)- Direct responsible of 14 Failure Analysts and 2 Quality Engineers- Key asset to achieve the complaints closure metric- Leverage the workload to achieve the department metrics- Biosense Webster complaints expert for any external audit (e.g. FDA) or internal audit - Experience working across organizational boundaries, multiple facility environments (Manufacturing, Quality, R&D, NPD)- Complaints system expert (Siebel)-… Show more 1) FAL/QE Team Leader (July 2016 - September 2017)- Direct responsible of 14 Failure Analysts and 2 Quality Engineers- Key asset to achieve the complaints closure metric- Leverage the workload to achieve the department metrics- Biosense Webster complaints expert for any external audit (e.g. FDA) or internal audit - Experience working across organizational boundaries, multiple facility environments (Manufacturing, Quality, R&D, NPD)- Complaints system expert (Siebel)- Active participation on the Monthly Trending presentation meetings - Mentor the new hires- Strong interpersonal skills - Excellent sense of urgency and results oriented person2) Individual contributor (April 2015 - July 2016)- Complaints department representative in different forums where the trends and investigations are presented- Coordinate the daily duties of the other Quality Engineers- Cooperate with other departments on their needs related with complaint’s reports and CAPA monitoring- Active interaction with my work colleagues on issues related with the daily duties- Complaints representative on the external and internal audits- Sensitive with the monthly metric Show less

- Deep knowledge and experience on the Biosense Webster disposable complaints- Update the complaint’s system (Siebel) with the new products introduction, including Voice of Customer (VOCs) and Analysis Finding Codes (AFCs)- Responsible for the Failure Analysis Lab (FAL) for 10 weeks in Irwindale, California. Support provided to several new projects (nMARQ, Renal)- Trained taken over some Biosense Webster hardware systems in Haifa, Israel. Duration: 2 weeks

- Responsible for the Failure Analysis Lab.- Analyze thoroughly the catheters that were rejected by the customer due to a potential failure. - Provide detailed reports to Manufacturing and Production staff when a complaint was potentially adverse for the customer. - Coordinate the daily duties with other departments (Analytics Lab, PM and Cal department)- Mentoring the new hires.

- Supported four production lines and Packaging.- Maintain the yield goal of each line. - Use of statistical methods to validate equipment (Cpk) and for potentially non conformace material (sampling). - Leader of a space release project. Awarded with the first place in a Kaizen event. Soft savings: USD $200,000- Production Supervisor during six months in Irwindale, CA. - Responsible for 15 - 20 production associates- Supported one production line (RMT… Show more - Supported four production lines and Packaging.- Maintain the yield goal of each line. - Use of statistical methods to validate equipment (Cpk) and for potentially non conformace material (sampling). - Leader of a space release project. Awarded with the first place in a Kaizen event. Soft savings: USD $200,000- Production Supervisor during six months in Irwindale, CA. - Responsible for 15 - 20 production associates- Supported one production line (RMT Thermocool). Show less