System Administrator
- Demonstrated continued success during the troubleshooting of Linux and Windows-based cloud servers for virtual server instances and bare metal servers during advanced customer support activities for a Managed Services.
- Accelerated team’s server provisioning turnaround time for new customer servers (with a capacity of 100 new bare metal or virtual cloud servers customized in the time needed to previously customize twelve servers with.
- Streamlined the process for patching 600+ servers to a single person through the development of a new, customized patching process invoked through a CLI by any team member to adapt to a VIP customer’s specific and.
- Created and supported team Confluence space and pages as a primary administrator and single-highhandedly executed the migration of data from legacy team wiki.Ensure customer uptime and performance through monitoring.