David Gower Email & Phone Number

Fernandina Beach, Florida, United States

Manage Technology team including in-house web and database developmentDevelop Technology department policies and proceduresMaintain Windows and Linux operating systemsMaintain Cisco firewalls and site to site VPN connectivity with colocation facilityMaintain email systems including a Linux SPAM filter ahead of in-house Exchange serverDecision maker for new technologies, hardware, and softwareManage IT projects including infrastructure, desktop and hardware upgrade rollouts10 years of experience being the final contact in business-critical IT tasks and systems administration

Maintain datacenter: Leveraged VMware to maximize hardware usage - Datacenter is 97% virtualized Calculate thermal load and UPS requirements Utilizes Dell M1000e Blade Chassis and EqualLogic SANsDeploy and maintain the following major operating systems, applications and services: VMware, Microsoft Windows Server 2008, Windows Server 2003, Windows 7, Windows XP Red Hat Enterprise Linux, CentOS, Fedora, Ubuntu Microsoft SQL, Microsoft Exchange, sendmail Active Directory (AD), DNS and DHCPDeveloped and maintain site Disaster Recovery (DR) planDeveloped and maintain backup strategy including tape backup and offsite storageMaintain SAN/NAS spaceUtilize server/intrusion monitoring tools including Cisco ASDM, OpsView, SNMP, iptables logsPlanned and implemented 2003 to 2008 AD migrationDeveloped and monitor virtualized DMZ for isolated synchronization of offsite partner dataDeveloped workstation imaging procedure to streamline desktop deploymentsProvide recommendations for hardware/software as business needs requireMentor junior Technology Department staff

Deploy and maintain physical and virtual machine (VM) servers in a medium sized corporate environmentDeploy and maintain the following major operating systems and applications:Microsoft Windows Server 2008, Windows Server 2003, Windows 7, Windows XPRed Hat Enterprise Linux, CentOS, Fedora, Ubuntu Microsoft SQL, Microsoft Exchange, Domino, sendmail; Architected, implemented and continue to maintain a full featured test lab environment:Utilizes decommissioned hardware and free software products - VMware ESXi and CentOSHosts a fully functional copy of production ADCreated DMZ simulation for VM application testing firewalled with Microsoft ISACopies of production systems easily restored as physical or VM Accessible via VM RDP gateways from the user network segmentsPerform daily AD, DNS and DHCP administration tasksPerform daily SCCM administration tasksUtilize server monitoring tools including SNMP and Microsoft Systems Center Operations ManagerProvide after hours, on-call support for the corporate data centerTraveled to various satellite offices to perform yearly maintenance, server deployment, UPS upgrades, etc.Plan, implement and document projects utilizing Microsoft Project and Microsoft VisioAttended the following formalized training:Planning, Implementation and Maintaining a Windows Server 2003 Active Directory InfrastructurePlanning, Deploying and Managing Microsoft Systems Center Configuration Manager 2007VMware Infrastructure 3: Install and Configure v3.5

Facilitated seamless desktop deployment of 1,000+ client community during corporate headquarter's relocation from New York to Pennsylvania Provided off-site support at National Sales and Marketing meetingsProvided support to satellite offices during a company-wide roll-out of new PCsCoordinated incidents involving multiple groups within a large, multi-dimensional ITS organization to resolve complex, research-intensive incidentsTroubleshot and resolved on-site and remote client-side issues using remote management tools such as Microsoft SMS console and Citrix GoToMeeting Created project plans and implementation schedules for software upgradesCreated software documentation for distribution to clientsProvided client-side application support, training and developmentProvided training and work distribution to new Help Desk Technicians and temporary employeesUtilized Knoppix to restore data from inaccessible Windows NTFS partitionsResponsible for incident documentation using Service Desk Express (a subset of Remedy)Performed Avaya IP phone installationsPerformed software installation and configuration

Contracted to Olympus

Received incoming trouble calls and coordinated on-site visitsProvided client-side application support, training and developmentPerformed troubleshooting and repair of hardwareDeployed and maintained the following major operating systems and applications:Windows 2000/NT Servers, Windows XP/2000/98/95 workstationsMicrosoft Proxy Server, Microsoft Exchange Server and Microsoft SQL database administration; Developed and maintained multiple-site interconnectivity via Microsoft ISA Server and VPNPerformed network assessments:Inventoried current physical assets, software and configurationsDetermined areas of vulnerability and developed recommendations for improvementsCreated a remediation scheduleCreated disaster recovery strategy and implementation planCreated technical documentation

Performed department-wide classified inventory and database developmentSelected for off-site special assignment, which included courier duties for classified informationPerformed the following duties while assigned to the Special Security Office:Coordinated background investigationsEntrusted with access to personnel dossiersProvided briefings for special access projectsCreated access badges to facilityProvided training to new personnelComposed performance evaluations