David Grant Email & Phone Number

Brisbane City, QLD, AU

Brisbane City, Queensland, Australia

• Duties, Responsibilities and Achievements:
• Oversight of the Foundation’s various business units and monitoring for potential disruption.
• Identifying potential threats to the AKF’s income generation and mitigating against their impact.
• Ensuring sponsor’s requirements are met and donors are responded to.
• Maintaining oversight of the AKF’s governance requirements confirming they are known, recorded, and addressed.
• Identifying processes that are business-critical and confirming they are documented and adhered to.

Ipswich, Queensland, Australia

• Duties, Responsibilities and Achievements:
• Technical Account Management of clients, engaging with them on a schedule and providing high-level solution architecture.
• Overseeing projects and assisting with planning, resourcing, and delivery.
• Conducting regular meetings with Divisional Managers, Senior Management and Account Managers focusing on continual improvement. Monitoring for service improvement opportunities across the organisation.
• Monitoring for compliance to published SLAs.
• Managing the performance of the Service Desk.

Ipswich, Queensland, Australia

• Duties, Responsibilities and Achievements:
• Technical Account Management of clients, engaging with them on a schedule and providing high-level solution architecture.
• Providing L3 technical support and mentoring of junior staff in the context of a Service Desk.
• Project management and delivery, including numerous server upgrades and M365 migrations.
• Technology ownership as a Subject Matter Expert.
• Leading technology decision making.

Brisbane, Australia

Midrange Software Design Information Technology (MSD IT) is a small IT services company based in inner-city Brisbane with three pillars supporting its 25 year plus existence. Its first is as a reseller specialising in supplying SMBs with recognised solutions and done so by focusing on a particular vendor to satisfy a certain requirement; IBM servers.

Brisbane, Australia

The position was twofold; Firstly, front-of-house – providing first level support for Telstra’s wholesale ADSL customers by creating support tickets, conducting line tests and either booking field technicians or forwarding the request to next level support. Secondly, back-of-house – working through job ticket queues, confirming with Bigpond customers their.

London, United Kingdom

Initially starting as a shop-assistant the role expanded, after I began my MCSA/MCSE studies, to include providing IT support. Tasks Performed:- Customer service- IT support (network administration, desktop support, hardware break-fix, website maintenance, system installs and upgrades)- Stock control

London, United Kingdom

I was involved in inception of the retail arm of Pickle Promotions, selling music, tickets and clothing, then subsequently employed as the shop’s manager.Tasks Performed:- Staff management- Stock control- Accounting and administration

London, United Kingdom

Based in west London the Pickle office was the hub of a thriving nightclub promotion business. Pickle's initial roots being in the Australian/Kiwi/South African backpacker scene the popularity of its events eventually spread so that attendees reflected the full diversity of London life. Starting as a monthly club night in South London and culminating at.

London, United Kingdom

A catering company specialising in a lunchtime delivery service, my roles changed frequently as the company expanded rapidly, during my time of employment. Tasks Performed: - Deliveries- Staff recruitment and management- Sales and marketing- Stock control

Europe

I left Australia for Europe in mid-1995 and initially worked a multitude of jobs whose primary purpose was to allow me to travel where and when I chose thus I have worked as gardener and picked potatoes on a kibbutz, laboured on construction sites in Israel, promoted camp grounds in the Greek Islands, flyered for night-clubs in Ibiza, cleaned vending.

South Molle Island, Whitsunday Islands, Nth Queensland

You can call me Cruise Director Julie, my role was to keep guests of the resort entertained throughout their holiday. If they wanted to learn how to sail a boat, go for a bush walk, play a spot of tennis, go for a round of golf or even play some darts then my crew were the ones they would seek out. By far the highlight of the week was though Monday night's.

Brisbane Area, Australia

Designing, organising and implementing various activity programs for children in conjunction with schools, local community/government organisations and for corporate events. Tasks Performed: - Program design - Event production

Master Of Information Technology, Networking, Gpa 6.8

Introduction to a variety of IT related fields including Project Management (Prince2), Enterprise Systems (SAP), Linux Systems.

Bachelor Of Human Movement Studies (B.H.M.S), Majoring In Sports Administration

Bachelor Of Arts (B.A.), Double Major In Psychology

Year 12

Activities and Societies: Year 12 Prefect, 1st XV Rugby, 2nd XI Cricket, Captain U15 Rugby - winning St Peters first underage rugby title.