Customer Success Manager
Current
Nov 2021 - Present
AeroLeads people directory · profile
David Gray Email & Phone Number
Customer Success Manager
at
Navisite
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
Erskine, Scotland, United Kingdom
Company size
Who is David Gray? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
David Gray is listed as Customer Success Manager at Navisite, a company with 1115 employees, based in Erskine, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for David Gray.
David Gray previously worked as Service Manger at Vodafone Business and Client Service Manager at Vodafone Global Enterprise. David Gray holds Post Graduate Diploma, Information Technology from University Of Paisley.
Company email context
Email format at Navisite
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Navisite
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Profile bio
About David Gray
Experienced Service Manager with a demonstrated history of working in the telecommunications industry. Skilled in Service Level Management, Contract Management, Continual Improvement, Lifecycle Management, Risk Management, Asset Management,
Current workplace
David Gray's current company
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Navisite
5 roles
David Gray work experience
A career timeline built from the work history available for this profile.
Service Manger
Managing Service Experience for one of Vodafone Groups top accounts in the Insurance sector generating £25million per annum revenue. Responsible for 10,000 mobile users in UK & Ireland in-life performance and service improvement. Also support fixed line services including Cisco Contact Centre, Hosting, WAN, LAN, WIFI, Security, Risk, Lifecycle Management.
Jan 2017 - Nov 2021
Client Service Manager
Managing Service Experience for one of Vodafone Global Enterprise top accounts Services provided include Managed WAN/IP-VPN over 40 sites, Genesys Contact Centre Suite,Hosting, Voip, Non-Geographic Numbers, DDoS Protection, Anti Virus and LAN. Services provided by Vodafone and partners including Cisco,Phoenix, Verint, McAFee, BT, Virgin, and HP..
Jun 2014 - Jan 2017
Service Executive
Responsible for the service experience for key accounts (Insurance sector since July 12) gaining an in-depth understanding of customers current and future service requirements, ensuring contractual commitments/KPI’S & SLA’s are met and driving through service improvements in areas of concern. Also responsible for integration of customer satisfaction.
Jun 2010 - Jun 2014
Account Manger
Cable&Wireless Worldwide
Principal customer contact on 25 strategic accounts with a combined revenue of £1million. Negotiated commercial agreements & identified new commercial opportunities to increase margin on accounts.Achievements:Turned around poor performing accounts to increase margin by £120k through upselling and margin optimisation incentives and allowed them to change.
Jun 2009 - Jun 2010
Team & coworkers
Colleagues at Navisite
Other employees you can reach at navisite.com. View company contacts for 1115 employees →
VB
Varsha Baliyan
Colleague at NavisiteGurgaon, Haryana, India, India
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AK
Abhishek Kulkarni
Colleague at NavisitePune, Maharashtra, India, India
View →
VP
Vaishnavi Patel
Colleague at NavisiteLucknow, Uttar Pradesh, India, India
View →
DA
Dawn Adams
Colleague at NavisiteInver Grove Heights, Minnesota, United States, United States
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KS
Kelly Santos
Colleague at NavisiteWenham, Massachusetts, United States, United States
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OS
Omkar Shahane
Colleague at NavisiteSolapur, Maharashtra, India, India
View →
SP
Sue Peterson
Colleague at NavisiteOriental, North Carolina, United States, United States
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JP
Jatin Pulani
Colleague at NavisiteWest Delhi, Delhi, India, India
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JR
Jay Rock
Colleague at NavisiteKitchener, Ontario, Canada, Canada
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PD
Purva Datar
Colleague at NavisitePune, Maharashtra, India, India
View →
Varsha Baliyan
Colleague at NavisiteGurgaon, Haryana, India, India
View →
AK
Abhishek Kulkarni
Colleague at NavisitePune, Maharashtra, India, India
View →
VP
Vaishnavi Patel
Colleague at NavisiteLucknow, Uttar Pradesh, India, India
View →
DA
Dawn Adams
Colleague at NavisiteInver Grove Heights, Minnesota, United States, United States
View →
KS
Kelly Santos
Colleague at NavisiteWenham, Massachusetts, United States, United States
View →
OS
Omkar Shahane
Colleague at NavisiteSolapur, Maharashtra, India, India
View →
SP
Sue Peterson
Colleague at NavisiteOriental, North Carolina, United States, United States
View →
JP
Jatin Pulani
Colleague at NavisiteWest Delhi, Delhi, India, India
View →
JR
Jay Rock
Colleague at NavisiteKitchener, Ontario, Canada, Canada
View →
PD
Purva Datar
Colleague at NavisitePune, Maharashtra, India, India
View →
2 education records
David Gray education
Post Graduate Diploma, Information Technology
Bachelor'S Degree, Marketing
FAQ
Frequently asked questions about David Gray
Quick answers generated from the profile data available on this page.
What company does David Gray work for?
David Gray works for Navisite.
What is David Gray's role at Navisite?
David Gray is listed as Customer Success Manager at Navisite.
Where is David Gray based?
David Gray is based in Erskine, Scotland, United Kingdom while working with Navisite.
What companies has David Gray worked for?
David Gray has worked for Navisite, Vodafone Business, Vodafone Global Enterprise, Vodafone, and Cable&Wireless Worldwide.
Who are David Gray's colleagues at Navisite?
David Gray's colleagues at Navisite include Varsha Baliyan, Abhishek Kulkarni, Vaishnavi Patel, Dawn Adams, and Kelly Santos.
How can I contact David Gray?
You can use AeroLeads to view verified contact signals for David Gray at Navisite, including work email, phone, and LinkedIn data when available.
What schools did David Gray attend?
David Gray holds Post Graduate Diploma, Information Technology from University Of Paisley.
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