David Gregg Email and Phone Number
David Gregg work email
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David Gregg personal email
David Gregg phone numbers
15 plus years experience in Information Technology, Call Center Operations, Telecommunications/Telephony and Customer Service Support. 2 plus years supervising and manageing multi-facited Call Center Operations and Telephony Support group.Specialties: Information Technology and Telecommunications: Call Center and Call routing, Avaya, Genesys, Microsoft Speech Server IVR, Outbound Dialer, CTI, NICE Call Recording, VoIP, CMS Reporting, Workforce Management, MS Exchange, Outlook. Experienced Project Manager.Strong Team Player, Strong Work Ethic, Multi-Task Oriented, Excellent written, verbal, and interpersonal skills.
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Director Of Voice And Contact Center ServicesFarmers Insurance Dec 2019 - PresentWoodland Hills, Ca, Us
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Sr. It ConsultantFarmers Insurance Jul 2017 - Dec 2019Woodland Hills, Ca, Us
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Cto Voice And Contact Center LeadBt Global Services Dec 2015 - Jul 2017Lead Global Voice Design Team for BT Supporting the Zurich Global and Farmers Insurance Group Account.
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Director Telecommunications EngineeringFarmers Insurance Group Of Companies Dec 2013 - Dec 2015Woodland Hills, Ca, Us
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Project Systems Coordinator/Sr. Systems AdministratorFarmers Insurance Group/Gdh Consulting Jul 2009 - Dec 2013Manage Projects and Systems for the Farmers HelpPoint Telecommunications.
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Isd Voice Integration ManagerAt&T Mobility Nov 2007 - Jul 2009Dallas, Tx, UsAT&T aquired Dobson Cellular systems in November 2007. Since the acquisition by AT&T, I have been assigned additional management responsabilities, including Divest Market Support, Product Rebranding as well as Activation and Mediation management. -
Manager, Voice Systems IntegrationDobson Cellular Systems Sep 2007 - Nov 2007Promoted to manager over Dobson Cellular Systems entire Telecommunication Operations team. I was awarded this promotion based on experience, knowledge, quality of work and education in a little over a year with the company and ahead of several colleagues with 8 to 11 years with Dobson.
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Isd Team LeadDobson Communications Aug 2006 - Oct 2007UsRecruited by the Manager of the Telecom Department to help implement best practices and Project management processes and procedures. -
Infrastructure Operations AdvisorDell Nov 2004 - Aug 2006Round Rock, Texas, UsPreformed Project Management role for the Small and Medium Bisiness Sales and Americans Business Unit Customer Care groups. PM responsibilities centered around Contact Center IVR, call routing and CTI applications. -
Sr. Telecommunications EngineerFarmers Insurance 2000 - 2004Woodland Hills, Ca, Us
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Telecommunications AssociateCommercial Financial Services 1998 - 1999
David Gregg Skills
David Gregg Education Details
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University Of PhoenixInformation Technology
Frequently Asked Questions about David Gregg
What company does David Gregg work for?
David Gregg works for Farmers Insurance
What is David Gregg's role at the current company?
David Gregg's current role is Director of Voice and Contact Center Services at Farmers Insurance.
What is David Gregg's email address?
David Gregg's email address is da****@****ers.com
What is David Gregg's direct phone number?
David Gregg's direct phone number is +140578*****
What schools did David Gregg attend?
David Gregg attended University Of Phoenix.
What skills is David Gregg known for?
David Gregg has skills like Telecommunications, Troubleshooting, Call Centers, Integration, Voip, Project Management, Vendor Management, Cloud Computing, Management, Avaya, Software Documentation, Cisco Technologies.
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