David Griffin Email & Phone Number

Sydney, Australia

Debt Collection, Accounts Payable and Accounts Assistant - i.e Recons, payroll etc

Key ResponsibilitiesManaging customer debt levels to agreed targets by emailing and telephoning customers to resolve queries, and collecting payment of outstanding invoices.Producing periodic customer debt level reports on a daily, weekly and monthly basis for senior management.Reconciling customer accounts to identify outstanding invoices.* Setting debt level targets in conjunction with the Group Financial Controller and CFO.* Contributing to the ongoing development of Cliftons credit control and collection processes and procedures in conjunction with the Group Financial Controller and CFO.* Attending client meetings when appropriate.* Preparing overdue, warning and legal action letters to clients trading outside agreed terms.* Liaising with debt collection agencies to recover overdue customer debt when required.* Coordinating sales account managers to contact clients regarding overdue customer accounts.* Accurately allocating cash receipts to customer accounts and verifying cash book entries raised by accounting staff.* Processing invoices in web-based client accounts payable systems (e.g. IBM's WOI system).Major Achievements to Date* Reduction in debts to agreed levels with senior management.* Over 1.1 million in 120 days debt collected over 3 months (graphs and statistics available on request).* Major company wins with collection of account with $2 million debt balance. * New Zealand ledger cleared with all aged debts collected.* Hong Kong and Singapore collections added to role. Brought these ledgers to agreed debt levels (collected debt from 2006).

Sydney, Australia

Key Responsibilities▪ Collecting and monitoring of aged debt and reporting to management.▪ Assisting with inbound calls to the Collections Call Centre.▪ Monitoring and arranging payment plans, and resolving dispute accounts.▪ Where required, training staff members.▪ Achieving daily key performance indicators for quality and quantity of calls.▪ Raising journals and write-offs, and other administration duties.Major Achievements▪ Secondment for two months to collect Queensland aged debt.▪ Collecting and managing aged debt for Commander Collections team.▪ Application training in conjunction with management to set up a training session for staff (Lolo training). Held training over two sessions for three staff members.▪ Awarded certificates for: Training and helping new team members  Using initiative and completing tasks before requested Finalising reports General willingness to help others in the team Excellent time keeping and attendance record

Key Responsibilities* Collected debt for various departments.* Reconciliations of general ledger accounts, and journals and sales ledger input.* Second in Charge to the Account Manager.Major AchievementSupervised three temporary staff members in Accounts Department.

Key Responsibilities* Collected debt for rates and trade debtors, opened debtors' accounts and carried out credit checks.* Processed, ran and distributed daily unallocated cash reports and month end reports.* Assisted the Team Leader with projects and staff, including helping to complete reports to management.* Liaised with other departments regarding debts on the ledger and how Credit Control could assist.Major Achievements* Due to increased work in my section, submitted a report to management recommending an increase in staff levels. This was implemented and a new staff member was employed.* Worked extra hours to implement a new computer system and penalty regime for late payments in conjunction with IT staff.* Promoted from Credit Controller to Assistant Team Leader.Prior to this role was in accounts payable positions

Btec, Travel And Tourism

C.S.E'S

Bachelor, Education

Education record

Certificate Iv In Training And Assessment, Training