Experienced IT Professional specializing in system administration and network infrastructure with a proven track record of delivering comprehensive IT support and implementing innovative solutions. Currently serving as a System Administrator at ALANTRA, where I provide end-to-end IT support ranging from tier 1 to tier 3 for both internal and external stakeholders. Key responsibilities include:Leading the implementation of new company internal network infrastructure.Successfully migrating remote sites from MPLS to SD-WAN.Conducting vulnerability assessments and implementing Windows hardening measures.Spearheading the deployment of Intune and Autopilot for enhanced device management.Leveraging advanced tools such as Darktrace for email analysis and conducting phishing simulations to educate users on cybersecurity best practices.Serving as part of the Incident Response Team and administrating EDR solutions like CrowdStrike.Prior to my current role, I honed my skills as an IT Help Desk professional at DAIMLER GROUP SERVICES, providing timely support for hardware and software issues, diagnosing technical problems, and collaborating with peers and managers to resolve system issues effectively.Additionally, I gained valuable experience as a Network Technician at TINGSTAD in Gothenburg, where I specialized in configuring network hardware, troubleshooting network issues, deploying software updates, and managing user accounts and permissions.With a solid foundation in IT support and a passion for staying abreast of emerging technologies, I am committed to delivering high-quality solutions and driving continuous improvement in IT operations.