David Grimmett Email and Phone Number

Reported to the Data Center Manager; developed, tested, implemented, and maintained cost-efficient scheduling networks through the application of operational procedure and standards.• Worked closely with application developers and / or technical support teams for implementation and maintenance of production scheduling applications.• Reviewed design of existing and new job streams and implements changes to improve performance.• Spearheaded the development of a SharePoint recovery program creating knowledge base of scheduled applications and streamlining processes.• Implemented tape management procedures eliminating 80% of paper reports.• Given sole project management responsibility on small to medium information technology projects and included in many project teams, including the SharePoint Recovery Knowledge Base, Offsite Tape and Data Consolidation Project, and ESP Agent Reclamation Project.• Provided off-hour (night, weekend, holiday) support for Data Center Operations job recovery and scheduling efforts.

• Diagnosed job failure causes, determined corrective courses of action, and resolved with appropriate personnel.• Monitored daily and weekly system backups and provided support in various UNIX, AS/400, and SAP systems.• Created first online documentation repository for Operations. • Developed in-house ticketing system designed to reduce production downtime and eliminate errors.