• Strategic and consultative guidance, support and coaching to management on employee and labour relations matters• Leadership, direction and supervision to HR team members, including the assignment and delegation of tasks• Consultation, guidance and coaching to staff and management related to LGCA's strategic goals and objectives within the HR Unit strategic plans• Team lead and project manage HR projects and initiatives to meet unit objectives, measures and targets aligned with corporate strategic goals and objectives• Lead and manage the resolution of labour relations disputes and grievances including gathering data, developing a strategy and responses, and acting as a representative of management

• Provide consultative support, coaching, advising, and guidance to senior management, managers, supervisors, and staff on human resources matters• Adhere to and interpret collective agreements and memorandums of understanding, including all organizational policies and procedures within a unionized environment• Represent management in the resolution of labour relations disputes and grievance hearings• Develop statement of fact and issue, speaking notes, research past employment cases and jurisdictional evidence to develop argument and employer's position in grievance hearings• Conduct variety of complex workplace investigations and provide recommendations to management• Conduct and lead recruitment competitions, providing guidance and consultation on bulletins, screening exercises, interview questions, scoring, and selection• Represent human resources as a change agent for the LGCA, collaborate with management and staff to facilitate change within the organization• Conduct classification and compensation duties related to job evaluations on job descriptions, guiding the classification process; conduct research on comparative compensation data• Consult and provide guidance to matters related to coaching, training and development• Facilitate training related to workplace safety and health; liaison with other jurisdictions, stakeholders, external subject matter experts• Provide supervision and functional supervision to HR staff members including delegating, guiding, coaching, and mentoring

• Receive grievances, clarify issues with employee and union, investigate grievances at Steps 1 and 2; coordinate, discuss and resolve issues with union and senior management• Conduct investigations (Respectful Workplace Complaints, employee misconduct, etc.); write reports and recommendations on investigations to be submitted to the HR Director and/or management• Consult managers with employee performance/attendance management issues, counseling, and investigations as well as the application of progressive discipline up to and including dismissal• Support managers to strategically achieve and maintain acceptable vacancy/turnover rates• Identify potential barriers for achieving a representative workforce, and in collaboration with identified partners; develop strategies to remove these barriers• Provide HR related statistical data for HR Key Indicators Reports and other required HR reports; present data to management/executive level• Assist the Return to Work Specialist with WCB claims, Return to Work or other Disability Management duties, as required• Prepare and submit appropriate Leave of Absence forms to benefits carrier(s), including sick and long term disability leaves• Lead and support HR Admins/HR Associates with various projects and/or tasks• Develop and revise both company and HR policies

• Full-cycle recruitment and processing of new hires within the Community Residential Program, Community Services Program (Supported Independent Living and children's homes), Health and Transition Services, Clinical, Corporate, and Trades• Working within a unionized workforce, maintaining an understanding of multiple collective bargaining agreements• Attending union/management labour committee meetings with MNU and MGEU to review various topics• Participating in various employee relations issues related to investigations and progressive discipline• Developing and implementing organizational changes within the HR department, continual process improvement using Lean methodology • Creating reports on various HR analytics such as turnover, recruitment, and vacancy rates, analyzing and presenting the data to executive and senior management• Training and overseeing HR Admin Assistants • Respectful Workplace Committee member• Administering health/dental, pension, life insurance, long term disability, and EAP benefits while assisting employees with inquires• Developing company policy and procedure related to security check compliance and harassment

• Consult management to provide HR expertise in the areas of benefits, talent management, employee engagement and compensation• Recruitment and selection of hundreds of new and returning employees in a seasonal business• Conducting orientations to all new hires preparing and processing new hire information for payroll• Writing interviews, internal/external job postings and job descriptions• Various employee relations and progressive discipline plans• Processing employee information in the HRIS system, maintaining personnel records, filing systems, reference checking new employees• Working knowledge of various payroll and time keeping software (ADP and Kronos)• Benefits administration• Preparing Deferred Profit Sharing Plan information, distributing to eligible employees• Research of provincial labor laws and information, ensuring adherence to provincial and federal employment guidelines• Participating in development and delivery of Human Resources related training sessions• Conducting employee engagement surveys, preparing, analyzing and making sense of results• Completing audits using Excel (VLOOKUP), determining discrepancies between various data and investigating/applying changes