David H. is a Vice President at Hydra X. Colleagues describe him as "I was an Advisor at Siemens's Application Management Center at a time when it had embarked on a transformation initiative, which included implementation of processes in line with ITIL. David was central to the implementation of ITIL Processes for IT Operations, Service Level Management and Incident Management and the related KPI Reporting. His bilingual effective communication skills, his ability to pull the team along, his ability to multitask, his focus on results, his adherence to the process framework without compromising key requirements were instrumental in getting a good implementation done. Though David was not at that time in a leadership position by org chart, he demonstrated his leadership ability with good team as well as project management." and "David is a colleague who can individually master and handle complicated IT requests. Within a short period of time he understood the sophisticated IT environment of a globally leading company, and was able to transfer strategic and tactical thinking into operational changes. He is an intelligent and hard worker with lots of energy, continuously looking for new challenges."