David H. Email & Phone Number

Leeds, England, United Kingdom

Senior Microsoft 365 and Modern Work specialist focused on the technical delivery aspects of Modern Workplace solutions

Leeds, England, United Kingdom

Following my promotion to Senior Infrastructure Consultant, I worked as a Microsoft 365 and Intune SME across a variety of private and public sector contracts providing expertise and an escalation point to colleagues in Managed Services and cloud project deliveries.

Leeds, United Kingdom

I joined Netcompany as an Infrastructure Consultant and worked in Managed Services supporting the delivery of various public and private sector contracts with a focus on Microsoft 365 and Modern Workplace solutions

Leeds, West Yorkshire, United Kingdom

My role involved the progression and resolution of escalated BAU incidents (remote/on site asappropriate), technical projects and ad hoc queries from BTP colleagues at stations and divisionalheadquarters in the North of England (as well as elsewhere when needed).I was focused on the resolution (both reactive and proactive) of problems throughout the.

Leeds

I worked as part of a team of technicians for a Microsoft Gold Partner, remotely supporting andtravelling to customer sites where necessary a variety of small businesses (SMEs) using MicrosoftTechnologies such as Server 2012, Windows 8, Hyper-V, Office 365, Lync, Dynamics CRM andBomgar Remote Support tools.- Taking calls from clients and troubleshooting.

Leeds, England, United Kingdom

Senior site engineer, based at Temple Moor High School and Science College

Leeds

• After a TUPE transfer to RM, I continued my IT Support role at City of Leeds School while deliveringthe Leeds BSF contract. I provided a full IT Managed Service to a mix of new and existing secondaryschools within.
• Carrying out routine and ad hoc network management tasks
• Respond to incidents logged by the customer
• Management of incidents to resolution for any network and equipment failures covering software, hardware and infrastructure problems as defined by the service level agreement.
• Identifying areas for improvement, implementing local low level improvements in a timely manner.
• Carry out hardware fault diagnosis, including the repair of IT systems, down to modular level and occasionally component level

Leeds

I worked as an ICT Technician at City of Leeds High School under the Network Manager. My dutiesincluded providing desktop support for staff and students, troubleshooting hardware and softwareissues, installations, liaising with 3rd party contractors, and maintaining the network. I was also involved in the initial setup of the network at the school’s sister.

Leeds, United Kingdom

I worked as an IT support professional at the Leeds City Learning Centres under the guidance of theSystems Manager for Derek Fatchett CLC. My duties included providing general IT support for bothstaff and visitors to the CLC, troubleshooting hardware and software issues, setting up resources, and creating system images with Symantec Ghost. I also acted as.

Wetherby, West Yorkshire

During the summer, I worked as a Junior Developer as part of the development team on Hydra, which istheir flagship Project Management Suite.

Information Systems

Gcse & A-Level

4 x A-Levels, 'B'-'D' grade inc Maths, Sociology and Drama 10 x GCSE, 'A-C' grade inc Science (Double Award), Maths and English Language.