David Gray Email & Phone Number

Curridge, England, Gb

Working with sales, product management, marketing & partners to deliver vulnerability assessment, risk prioritisation and mitigation solutions to customers.Successfully increasing partner & customer base in UK, EMEA & rest of the world, through technical enablement. Including onboarding multiple new partners, and customers from SME to >10k managed endpoints.

Maidenhead

- Strong client facing skills, quickly able to understand customer needs and requirements- Excellent analytical abilities, thorough and creative problem-solving techniques, and flexible thought processes- Responding to RFIs & RFPs- I have worked with all sizes of commercial organisations, ranging from service providers to medical, legal, financial, media and retail, and local and central government organisations- People Management: Staff appraisals, salary reviews, disciplinary processes, mentoring and development of skills- All-round knowledge of IT, IT systems and cyber security, ranging from on-premise platforms and products, to cloud based platforms and productsResponsible for:- Recruiting the customer facing technical team, ranging from pre-sales to post-sales functions addressing network visibility and security requirements- Management of pre-sales, post-sales / professional services and support teams- Ensuring team technical knowledge and capability is kept current- Identifying, investigating and reviewing potential new solutions to determine usability, functionality and market opportunity- Working with sales management to ensure integration of the sales and technical teams to drive increased company performance- Working on initiatives with sales team to ensure maximum value is delivered to the business and customers, and is achievable on a repeatable basis- Planning and delivering enablement strategies with vendor partners to ensure optimal performance- Working with internal teams (Finance, Administration and Sales) to ensure end to end processes operate efficiently- Defining internal security policies, and processes to deliver against the policies- Working with third parties and internal IT team to achieve Cyber Essentials+ certification

Maidenhead

Pre-Sales and professional services team management:Management of a team of 11, ensuring documentation and professional services, support and pre-sales services were delivered to the highest standards.Managed Services technical implementation & management:Design, build and management of the Axial Systems managed services network.Running of the management, monitoring and reporting systems in that network.Ensuring system stability, timely delivery of services and reporting and, where required, 24/7/365 uptime and support.

Pre- and post-sales consultancy focussed on security technologies, predominantly McAfee solutions, ranging from endpoint to network security, and addressing risk and compliance requirements as well as data protection needs.Developing and running customer training courses, and building a customer facing demonstration network.

• Desktop Support• Managed global Anti-Virus Solution• Built Global Standard Desktop Image

Urban Planning & Management

Education record