As the visionary founder and owner of Sharp IT Solutions, I have dedicated over a 2 decades to pioneering innovative IT solutions that drive growth and efficiency for small and medium-sized businesses. With a deep-seated expertise in commercial networking, software development, structured cabling solutions, and bespoke IT services, I lead my team to design and implement technology strategies that are not just solutions but transformative experiences.At Sharp IT Solutions, we believe in the power of technology to change businesses for the better. We’re not just service providers; we are partners in our clients’ success, offering tailored IT strategies that align with their unique business goals. Our commitment to excellence and our forward-thinking approach have established us as a trusted leader in the IT industry.Under my leadership, Sharp IT Solutions has successfully navigated the rapidly evolving tech landscape, consistently delivering projects that exceed client expectations. I am particularly proud of our integration of AI through our collaboration with Flowbots, which has significantly enhanced our sales processes and customer service, setting new standards in the industry.I am always eager to connect with fellow industry professionals, potential clients, or anyone interested in discussing the transformative power of technology in business. Let’s explore how Sharp IT Solutions can drive your business forward.

Greenway Auto Group is the largest automotive group in Alabama.⌨ Learn more about our services at: www.greenway.com As Regional IT Director, I am accountable for steering all IT operations for the largest automotive dealership group in Alabama encompassing 14 stores in 3 states with up to 70 employees per store. To carry out my mandate, I lead a suite of initiatives to optimize core IT functions, maintain Greenway’s application ecosystem, deploy state-of-the-art technology infrastructure, and develop forward-looking IT policies and programs with an emphasis on security, stability, and compliance. Among my accomplishments, I have:➥ Developed an IT vision and long-term strategy for the organization’s continued growth and expansion.➥ Laid the foundations and technology infrastructure that enabled Greenway to efficiently scale via new dealership acquisitions.➥ Transitioned from legacy technologies to new enterprise solutions for improved cost efficiency, data integrity, and security.➥ Served as chief liaison between the IT Department and executive branch; periodically translated leadership directives into actionable business plans, technology roadmaps, and solutions.➥ Acted as IT partner and trusted advisor for all dealership branches and 44 stores; provided guidance in the areas of technology deployments and IT infrastructure management.➥ Created standardized forms and procedures to streamline access management procedures.➥ Ensured a seamless implementation of new dealership software; upgraded ~800 PCs to prepare 35 stores for a smooth software deployment.➥ Managed a CRM implementation including training, communications, and documentation.➥ Liaised between a construction company, design firm, and internal staff to facilitate a store remodeling project.➥ Recruited competitive vendors to provide IT services including Level 1 technical support. ➥ Designed technology, staffing, operations, and training plans to accompany major software deployments.

As IT Manager, I was responsible for managing and optimizing all technology infrastructure, processes, and policies for 5 locations, including: hardware and software, quality control, network maintenance, and cybersecurity.Here are some of the ways I’ve made positive contributions to business performance:➥ Conducted deep dives to analyze, define, and prioritize the company’s needs; lead a suite of IT projects and information security initiatives to meet those needs. ➥ Trained staff in software usage and IT best practices. ➥ Developed efficient IT processes and SOPs that are standardized, scalable, and informed by industry best practices. ➥ Implemented unified IT systems and procedures for improved synergy across all dealerships.➥ Led a suite of strategic initiatives to strengthen organizational security, compliance, and risk posture.➥ Initiated audits of key technology infrastructure; periodically identified and remediated gaps in existing IT systems, policies, or controls.➥ Managed the annual/quarterly IT budget; ensured the optimal allocation and utilization of departmental resources. ➥ Identified and troubleshot key software or hardware issues with a high success rate.

I joined State Farm in 2009, where I generating revenue growth by selling State Farm’s portfolio of insurance products, including: property, casualty, and life insurance policies.Some of my key contributions include: ➥ Gathered relevant and accurate customer information; prepared new insurance applications with underwriting acceptability.➥ Provided risk management recommendations related to new policy issuance. ➥ Delivered a highly differentiated customer experience throughout the policy application/issuance process.

Major Sporting Events ticket broker

8 state territory federal market insurance sales

Virtual ISP support for 80 Dial up ISPs