❝Dave has the most passion I have ever encountered in an associate and is very focused on completing the task at hand. He responds quickly to potential problems in the scheduling and shipping process, and takes swift and appropriate actions to ensure our shipping associates are set up for success and that our customers’ needs are met.❞— 2018 Review ExcerptIMPLEMENT AND OVERSEE OPERATIONAL EXECUTION AND CONTINUOUS IMPROVEMENT PLANS to achieve operational excellence; hit SLA targets; mitigate risks of noncompliance; and ensure the efficient, cost-effective processing of orders.RECOGNIZED FOR AN OFTEN-UNRIVALED WORK ETHIC AND WILLINGNESS TO OWN CHALLENGING PROJECTS, not only meeting all performance goals within daily functions but also addressing challenges and supporting special initiatives.Select Challenges & Results as Order Fulfillment Coordinator / Operations Scheduler with Swagelok ➤ ➤ ➤➤ Expeditiously processed 6 days of backlogged orders within 1 week following holiday shutdown—while maintaining KPIs for all new orders arriving daily—prioritizing urgent orders, defining 5 sets of key priorities to filter new and backlogged work, and delegating workflow and associates based on priority demands.➤ Responded immediately to mitigate customer misses resulting from an unplanned conveyor shutdown, accessing failure specifics and maintenance actions to determine action plan, and organizing available associates to accomplish work including picking, packing, transportation of orders to shipping, and final processing.➤ Removed slow-moving products from carousel picking bins to mitigate impact to order processing times, working with Scheduling, Inventory Control, and key associates to pinpoint 200 products to be removed, expedite the removal process, and activate team members to execute project in accordance with desired timeline