Legal Admin Specialist, VBA Public Contact Team. The Legal Administrative Specialist (LAS) will function as a member of the Public Contact Team, located in the Veterans Service Center. They will provide specific information and comprehensive assistance to veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits. The LAS will interview persons who visit or telephone Regional Office facilities. - Counsels veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs (VA), as well as non-VA benefits available through other agencies. This is accomplished through personal interviews, telephone interviews, and correspondence; - Explains the full range of VA benefits and all related programs; Explores all avenues of assistance and takes positive action to encourage individuals to fully utilize the available benefits and to participate In programs of education, training, job placement, counseling, housing, etc.; - Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claim; - Responds to written Inquiries from outside sources

Obtain VA approved medical appointments for veterans through a third-party administrator, currently TriWest. Keep medical records up to date by receiving documentation and scanning into the Computerized Patient Records System.Maintain, develop, examine, adjust, and settle issues veterans have experienced in accessing their Non-VA approved health care; Experienced in helping Veteran’s dependents and beneficiaries as well as taking claims and assisting claimants in the preparation of claims for Beneficiary Travel, and VHA Eligibility Have experience with appeals;

Manages the patient transportation program and services provided by GJVHCS to assure all patient transportation matters at the facility level to ensure policy and protocols are routinely followed.Serves as the senior advisor to the Executive Leadership Team to assess efficiency and customer satisfaction regarding patient travel. Ensures effective integration of efforts/activities with other GJVHCS operations. The incumbent is the advisor to and closely works with the GJVHCS leadership, management and VTS Board of Directors, and VISN 19 VTS Board of Directors.Establishes and maintains knowledge of and cooperative relationships including the development of MOUs.Develops transportation resource networks which are of benefit to Veterans and beneficiaries, and utilizes multiple venues to inform and educate Veterans and beneficiaries of these transportation resourcesSubmits metrics reports, proposed policy and implements Board decisions. Assures effective and efficient scheduling and utilization of BT and SMT and the administration of the VTP, and that these programs and services are delivered and performed professionally and in a timely manner.Resolves complex Veteran Transportation issues, including urgent, complex or uncertain transportation needs of Veteran patients with the patient's provider, nursing, family or other medical facilities. The Mobility Manager coordinates local policy development and implementation with other clinical services.Serves as the beneficiary transportation manager at the GJVHCS or/and as such is responsible for managing, evaluating, and addressing all patient transportation activity for the GJVHCS.Performs/coordinates personnel actions; develops personnel performance measures, plans and ratings; maintains and develops personnel related records such position descriptions, award recommendations, competencies and proficiencies for VTP staff.

Mobility Manager for the Sheridan VA Healthcare System. The Sheridan VA Healthcare System encompasses eight community clinics throughout the State of Wyoming. The Mobility Manager ensures all audit processes, remediation and reporting is in compliance with the regulatory guidance of the VTS program. The primary purposes is to manage the Sheridan VA Healthcare System’s Veteran Transportation Program. The incumbent is also the primary Medical Center representative to State Transportation Departments; regional governmental agencies involved in transportation, (Area Councils of Government, Area Agencies of Aging, Veterans Transportation Community Living Initiative Grantees, etc.) and local agencies and transportation providers for the purpose of developing a network of transportation resources for VA beneficiaries through collaborative agreements and Memorandums of Understanding. Provides advice to Medical Center’s leadership and managers related to the transportation program. The incumbent is required to maintain administrative knowledge and managerial skills to support transportation for Veterans with medical and mental health needs. The incumbent assures and oversees the scheduling of routine, urgent and emergent transportation for Veterans and matters related to resource allocation, program development, and audit processes/policies/procedure guides/remediation/reporting. Also included is Fund Control Point management, inter-service collaboration, community resource development, internal and external coordination with agencies.

Plans and executes the DoD Information Program and Security Assistance Management for International Students. Selects, plans, coordinates and serves as escort for educational field trips. Responsible for the safety of IMS and family members participating in event. Coordinates, conducts and publicizes social events for IMS, military and civilian dignitaries. Plans and coordinates receptions and social functions to honor/entertain foreign visitors/students. Assists in recruiting civilian/military sponsors for IMS and their dependents. Provides information and guidance to sponsors on religious, cultural, social beliefs and customs of different countries. Participates in speaking engagements. Prepares and submits cost reports of IP activities. Makes arrangements for travel, tours, lodging, meals and transportation to events. Prepares personnel folders, travel/pay vouchers and transportation requests. Initiates travel requirements and accommodations for authorized IMS travel. Performs administrative services and special projects. Arranges travel itinerary and programs. Responsible for reviewing agreements between landlords and International Fellows to insure military clause is present and fair housing practices are in force. Experience in identifying program and training needs and developing training program plans, policy, schedules, long and short term training calendars, course materials; In keeping with SATFA and DCIA requirements for IMS Fellows. Develop long range training programs for the academic year. Planning and managing studies necessitated by program and/or organization changes. Use of regulations and procedures for military and civilian personnel administration in order to develop needs and provide input for associated training.

Transportation Assistant/Unit Movements Representative working with freightmovements from Fort Carson via Rail and Ground Transportation. Select the appropriatemode for shipments, such as Rail, Line Haul, Bus, Military and Commercial air. Preparereports. Build Rail Load Plans. Insure HAZMAT noted on forms. Assist A/DACG. Havedeployed six Brigade Comabat teams to date, using TCAIMS II.

Inspects contractors performance at owners residence and at warehouse during packing and unpacking procedures. Verifies professional items. Familiar with DD 4500.34-RPersonal Property Traffic Management Regulation (PPTMR), Tender of Service, Direct Procurement Method (DPM) contracts, Familiar with the implementation of DP3.Possess knowledge of employee training, education, and development programs with a demonstrated ability to read, interpret, and apply regulations and policies. Possesses a demonstrated ability to perform office administrative duties, with 60 wpm keyboarding, tested, and 10-key by touch. Knowledge in use office equipment, and computer software programs. Many years experience and demonstrated expert customer service skills. Demonstrated ability to communicate clearly and concisely orally as well as in writing. Many documented years as a public speaker and instructor of team members.

Customer Service, Counter Sales, Inventory Control.

Transportation Management, Convoy Clearance, Movement Control Team, Quality Control InspectorPlan, coordinate and oversee implementation of special events including shows, pageants and ceremonies, diplomatic affairs, official events. Involve use of 30 member group to implement concept. Assist with the International travel, vacations, and leaves of absence. Successfully assisted in coordinating the entertainment for conferences, expositions, and leadership forums.Arrange all logistic requirements: (ground, air, and rental), meals, and lodging; resolve technical issues involving power sources and size of stage, venue, location and availability of rooms and where to load/unload equipment. Coordinated several events for my 30 member group, involving US and foreign embassies and local political and community leaders. Review, store, and monitor classified material regarding terrorism and local security information. Disseminate travel advisory information. Assist with the management of the Overseas Security, Operations, and Protection programs. Prepare drafts and final copies of communication directives and policies, review correspondence as to compliance with established criteria required by law and the US Government. Drafted a checklist to assist with group readiness. Developed analytical and evaluative methods and techniques to determine most efficient and effective route to accomplish program operations. Research pertinent policies and precedents on a regular basis and utilize knowledge to determine most effective use of resources. Knowledgeable in Operations, Passport/Visa, and personnel travel regulations. Provide technical guidance and assistance to all levels of leadership and management. Identify and implement processes and procedures in leadership and management. Assisted management in long-range strategic organization development planning. Successfully maintain several projects or events occurring simultaneously.

Served in Alpha Company, 6th BN 502nd Infantry Regiment. Served as Dragon Gunner, M-60 Assistant Gunner, and Rifleman.

Office Education Association, President, Sunset ChapterNational Honor Society