Management of the IT Services Division of Delta Office Solutions.Managing the Microsoft Partnership and other business relationships.Client relationship management and development.IT Consultancy and service provision.

Customer Relations DevelopmentLiaise with existing clients to help develop customer relationships to encourage renewal of service contracts and further sales.Sales DevelopmentMeet with potential clients to discuss IT requirements and help develop sales proposals to meet their needs.Technical EngineeringCarry out engineering work and technical support with both clients and other staff.Grievance ResolutionListen to client grievances and work with them to try to achieve resolution.

Computer Gaming / Internet Cafe

Specialised in the provision of Bespoke PC computer systems and associated services offering a complete solution as a one-stop-shop, including pre-sales, sales and post-sales support to private individuals, businesses, and Local Government and education establishments.Duties: Assessing customer needs and offering solutions taking into account both financial and operational requirements, including future expansion needs Building bespoke systems or customising systems to customer requirements Installation of operating and application software on systems, network infrastructure & server software & hardware, commissioning networks, services and end-user systems Training users in the use of systems and networks, including the management of servers After sales support, trouble shooting and fault finding Facilitate and manage connection to the internet, including configuring email for individuals, mail servers, proxy servers, firewalls and virus protection for business customers Internet domain registration, management & website design Managing staff, assigning and overseeing work duties Stock control and ordering Financial management.