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I am currently the Special Accounts Manager at William Yeoward Crystal, a relatively small but prestigious brand based in the United Kingdom. William Yeoward Crystal produces items across tabletop categories, including crystal & fine glass drinkware and giftware, bone china tableware, photo frames and silverware. My title reflects my work with interior designers, event planners and other "special accounts", but it doesn't begin to scratch the surface of the breadth of my responsibilities. As one of only three employees in our only US-based office, I am largely responsible for the day-to-day operations of our US business, coordinating with our NJ-based warehouse and UK headquarters to keep things running as smoothly as possible. My colleagues travel frequently, leaving me as the sole "home base" of operations for our company in the US. I have a variety of career and life experiences-- after graduating with high honors from Penn State University with a degree in Advertising with a Business minor, I worked briefly as a buyer for a major department store before embarking on the adventure of becoming a professional actor and print model. Like most other actors, I had several different "survival" careers to support myself financially. I've been a successful retail salesperson and manager, a catering captain and server, a restaurant host, a receptionist at an exclusive private club, and a hotel reservationist. After deciding to "retire" from acting, I took on two roles at one of the most prestigious philanthropical organizations in the world, The Rockefeller Foundation, prior to taking on my current position at William Yeoward Crystal.Specialties: Excellent personal/phone skills, customer service, internet research, MSOffice programs, familiarity with Adobe Photoshop and InDesign, Tumblr and Wordpress.Open to opportunities in NYC and northern/central NJ.
William Yeoward Crystal
View- Website:
- williamyeowardcrystal.com
- Employees:
- 2
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Special Accounts ManagerWilliam Yeoward Crystal Apr 2011 - PresentNew York, Ny*Work with interior designer accounts, making suggestions for installations, providing quotes, placing the orders, and providing follow-up. Work with designers when they bring important clients to our Showroom to shop from our entire assortment.* Responsible for dealing with editorial loan requests. Suggest appropriate options, obtain required signed loan forms and/or LOR's, coordinate loan pick-up or shipping, provide credit information if the items are selected to be featured.*… Show more *Work with interior designer accounts, making suggestions for installations, providing quotes, placing the orders, and providing follow-up. Work with designers when they bring important clients to our Showroom to shop from our entire assortment.* Responsible for dealing with editorial loan requests. Suggest appropriate options, obtain required signed loan forms and/or LOR's, coordinate loan pick-up or shipping, provide credit information if the items are selected to be featured.* Review new introductions with editors from shelter, bridal and general interest magazines, tailoring the presentation based on their sector (generally during Tabletop Market weeks) * Trained and currently manage a part-time employee who assists with administrative and menial tasks. * During NY NOW market weeks, take on a sales role as I work with buyers/owners of our independent retailers to place orders. * Showroom presentation: floor moves, creating floral displays and prop styling during market weeks and for special events.* Meet with account managers from the publishing sector and communicate their proposals to our UK based Marketing Director, sharing my analysis of the proposals. * Work with event teams from magazines on major product loans for promotional events. This occasionally requires transporting product and on-site set up. * Solely responsible for maintaining our Instagram account and blog, posting editorial coverage, event photos, new product introductions, etc.* Create tear sheets of new introductions for each trade show, as well as other tear sheets required for special circumstances.* Process credit card payments for Pro Forma accounts and other accounts.* Assist UK-based Accounts Office with seeking payment from delinquent accounts.* Office management: order processing and tracking, granting return authorizations, stock checks, bill processing and payment, depositing banking, ordering supplies, IT troubleshooting. Show less -
Administrative Assistant - Research And RecordsThe Rockefeller Foundation Jan 2011 - May 2011New York, Ny* Coordinated schedules for two managers: travel schedules, internal meetings and meetings with external guests* Scheduled conference calls: often included participants from multiple time zones* Managed managers' expenses and filed expense reports* Reserved conference rooms and was first point of contact for visitors* Edited All-Staff documents and documents sent to multiple grantees -
ReceptionistThe Rockefeller Foundation Oct 2008 - Jan 2011New York, Ny* Acted as ambassador for the Foundation: first point of contact for all visitors to the Foundation* Fielded all calls to our general information line* Managed and monitored meeting room requests: confirmed meeting room reservations: ensured that catering, IT and mailroom staff were kept abreast of requirements: addressed meeting conflicts; ensured there was adequate time for room setup changes (furniture reconfiguration, room cleanup, etc)* Made significant improvements to the… Show more * Acted as ambassador for the Foundation: first point of contact for all visitors to the Foundation* Fielded all calls to our general information line* Managed and monitored meeting room requests: confirmed meeting room reservations: ensured that catering, IT and mailroom staff were kept abreast of requirements: addressed meeting conflicts; ensured there was adequate time for room setup changes (furniture reconfiguration, room cleanup, etc)* Made significant improvements to the existing Reception Training Manual. * Wrote a Neighborhood Guide for long-term visitors to the Foundation and for new employees* Mastered the responsibilities of other positions in the Facilities Department: able to effective cover for the Facilities Assistant and the Administrative/Purchasing Assistant during vacations or other absences* Maintained communications with the building office and concierge/security desk regarding the visitor registration system, temperature control, the Fire Safety Team, etc. Show less -
Hotel Reservations AgentSoho House Ny, Llc Jul 2005 - Oct 2008New York, Ny• Assisted callers who are inquiring about staying in the Hotel - inform them of room availability, describethe rooms and their features, acquire contact information and credit card details, close the sale• Answered all incoming calls, ascertain the caller’s needs, and transfer them to the appropriate party• Answered reservation inquiries that are sent via email. Also, compose and send confirmation letters andall other correspondence regarding reservations• Monitored and… Show more • Assisted callers who are inquiring about staying in the Hotel - inform them of room availability, describethe rooms and their features, acquire contact information and credit card details, close the sale• Answered all incoming calls, ascertain the caller’s needs, and transfer them to the appropriate party• Answered reservation inquiries that are sent via email. Also, compose and send confirmation letters andall other correspondence regarding reservations• Monitored and adjust room availability on the Tablet Hotels website• Posted Last-Minute rates: Determine when it is appropriate to publish a discounted rate on-line, decide upon a rate to offer, and post the rate Show less -
Club ReceptionistSoho House & Co Apr 2004 - Jul 2005New York, Ny* Took reservations for the restaurant and for member events* Greeted members and guests when they arrived on the Club floor* Acted as a liaison between members and management* Took room service orders and communicated them to restaurant staff* Typed schedules, menus, and other documents for managers -
Investor / Catering CaptainHarry'S Loft 2005 - 2007New York, Ny* Invested in an event space and catering company, run by a former Soho House colleague and her cousin in the Flatiron District* Assisted with set up and execution at events that ranged from wedding receptions to corporate meetings• Supervised service staff. Responsible for making sure that the food courses were served in an organized and seamless manner.
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Sales AssociateKenneth Cole Productions 1999 - 2003New York, Ny* Delegated tasks and supervised junior co-workers throughout the day, especially during closing* Consistently a top three salesperson in weekly sales volume; frequently lead in categories such as sales-per-hour and units-per-transaction
David Hall Skills
David Hall Education Details
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3.75 Gpa -
Advertising
Frequently Asked Questions about David Hall
What company does David Hall work for?
David Hall works for William Yeoward Crystal
What is David Hall's role at the current company?
David Hall's current role is Special Accounts Manager at William Yeoward Crystal.
What is David Hall's email address?
David Hall's email address is da****@****ail.com
What is David Hall's direct phone number?
David Hall's direct phone number is +191782*****
What schools did David Hall attend?
David Hall attended Penn State University, Penn State University.
What are some of David Hall's interests?
David Hall has interest in Economic Empowerment, Civil Rights And Social Action, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is David Hall known for?
David Hall has skills like Customer Service, Marketing, Management, Retail, Advertising, Event Planning, Sales, Social Media, Blogging, Microsoft Office, Outlook, Customer Satisfaction.
Who are David Hall's colleagues?
David Hall's colleagues are Ryan Langan.
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