A seasoned Senior Computer Operator with over 30 years experience in both Mainframe and Client Server Architecture. Demonstrates the ability to adapt in a fast-paced changing environment over multiple platforms with diverse technical and problem solving abilities. A proven leader, planner and organizer of people and events with great attention to detail and exceptional customer relations skills. Successfully makes crucial decisions and shows resourcefulness in managing application support, troubleshooting, and offering viable solutions. Can make a difference by:• Restructuring and standardization of key documents and processes• Training of operators and implementation/testing of software• Trouble shooting and support on multiple platforms• System monitoring and resolving customer issues
Listed skills include Troubleshooting, Microsoft Office, Leadership, Customer Service, and 27 others.