The Customer Success Manager is responsible for supporting users with MindManager software functionality, presentations and demonstrations. Additionally responsible for development and support of an active MindManager user group. Currently instructing continuing education courses in mind mapping. Previously instructor in MBA program, multicultural entrepreneurship and business 101 courses at local colleges.Previous extensive experience with large systems analysis and large IT project management.Past leader of the Boeing Mind Mapping Community of Practice.Past president of the NW Electronic Commerce Roundtable.Specialties: Experienced, dynamic and creative leader and consummate teamer helps move the group towards the goal. Extensive background in Materiel Management, Information Technology and Electronic Commerce from project management to strategy development to detailed process definition/methodology development. Extensive experience leading diverse companywide teams as well as teaming with customers to achieve their business objectives in new and cost-effective ways.