David Hamblen Email & Phone Number

Olympia, Wa, Us

Olympia, Washington, United States

Olympia, Washington, United States

• Created a sustainable process for purchasing hardware and software for members of the Legislature and supported Agencies • Engaged with and fostered relationships with external Vendors to negotiate prices for goods and services. • Opened and issued Purchase Orders using “Acumatica” – participated in initial conversations to migrate process into Workday once OneWA is live. • Worked in Washington’s Electronic Business Solution (WEBS) to upload and manage an RFP for a large-scale website re-engineering project for the Legislature

Tampa, Florida

Promoted to this position with additional duties previously held as Asset Coordinator. • Defined IT change management policies for company of 77,000+ employees.• Organized weekly Change Advisory Board meetings to review and approve pending system changes.• Advised end users on proper procedure for IT change management.• Created and renewed SSL certificates for IT department, securing over 100 internal servers and external websites.• Developed and executed monthly phishing campaigns, resulting in 5% decline in bad clicks.• Served as project manager for security team, led rollouts for ENS and DUO, and aided in company’s ongoing system hardening project.

• Purchased all IT hardware and software assets for entire organization, including 500+ home office employees, 50 field leaders, and more than 1,400 restaurants.• Developed asset purchasing process for IT, working with vendors to generate quotes and purchase hardware. • Tracked 1,000+ assets through tags and ServiceNow system, including annual software usage and renewals.• Partnered with accounting department to ensure proper internal re-classing of hardware costs.• Led offsite mobile device team, including reviewing company’s monthly bill, approving upgrades, and tracking inventory.• Served as primary administrator of “Aestiva” Purchase Order system - added data sets as needed, created and updated approval workflows, and monitored first level POs for accuracy.• Chairman of the Employee Resource Group (Culture Club), where I increased employee membership by 600%, raised over $4,000 for local charities, including an internal charity for employees with hardships and hosted several team-building events for 500+ Home Office employees to create a collaborative work environment.

Tampa/St. Petersburg, Florida Area

• Troubleshot Home Office challenges, including answering emails and phone calls to assist with technical issues.• Managed company’s Audio/Visual assets by implementing an effective organizational system.• Administered the User Access system, delegating out incidents to various departments.

Tampa, Florida, United States

• Managed daily Data Center duties, including running incremental backups on Windows and Novell servers and monitoring network servers for connectivity.• Developed and implemented a documentation manual that streamlined our work team’s processes.• Printed and distributed sensitive documents for executives.