David Hamblin Email & Phone Number

Project Management• Coordinated roll-outs of software and hardware upgrades on a nationwide scale.• Event preparations parsed into a series of manageable steps, streamlining preparations for future events.• Developed tracking systems, put together knowledge database and documentation, managed our internal website.• Information Systems• Coordinated and performed trouble-shooting and repairs for remote sites; managed Help Desk requests and supported local and remote system users.• Developed database management systems to track equipment and support services.• Operated, maintained, and restored systems. Configured PCs and servers (hardware and software), built• and managed virtual servers and Desktops. (VMWare), Active Directory, LanDesk Instruction and Training• Trained all levels of staff on hardware and software configurations, developed training materials,• conducted individual and group training sessions, instructed users on front-end applications and set-ups.Management and Supervision• Supervised large groups of employees in instructional and information system environments. Dealt with• staffing, new hires, and daily operations. Administration• Set up users in Windows and UNIX environments as well as profiles in Microsoft Server. Set up all • Knowledge of SQL Server.• Responsible for computer and peripheral purchasing, including evaluation and reconfiguration of existing• Familiar with Remedy help desk softwareSpecific Computer Operating Systems• Computer Systems: Windows XP/7/10. Server 2008 – 2016 Administistration, Sonicwall Firewalls, UNIX administration• all types of systems as well as user accounts on desktop and server side. UNIX administration andActive Directory/Group Policy - AdministratorApplications• Software including Microsoft Visual Basic.net, PeopleSoft, computer security, publishing programs and• virtual environments. Integration, development and troubleshooting.• Taught advanced skills in Microsoft Excel, Word, PowerPoint and Access. Office 2007 – 2016 and Office 365Education and Certifications• Cleveland State University, Ohio: Business – Information Systems (2004)• Towson University, Maryland: Anthropology and Computer Science• Anne Arundel Community College, Maryland: Education• Windows Administration Server 2016 and Microsoft Office certification