David Hamburg Email & Phone Number

New Cumberland, PA, US

I head the Ness US Salesforce practice, overseeing growth, best practices, process improvement, and employee development. As a committed mentor, I focus on building skilled teams at all levels within the Salesforce space. My role involves driving business growth, optimizing processes, and fostering a culture of innovation to ensure our team's success.

Harrisburg, Pennsylvania Area

Work with clients to determine current business processes and how Salesforce can be used to improve their KPIs, reduce staff workload, and drive new business while establishing a positive and productive relationship with IT personnel and business stakeholders

Middletown Pa

Develop and implement customization's, visual-force and apex resources for a 1000+ user salesforce.com implementation. Manage integration with other business systems throughout the enterprise, including ERPs, websites and SRS reporting systems. Webmaster for dealer.vantagecontrols.com and web resource for all other salesforce.com integration points for.

Lead a team of 15 to 20 technical support representatives. Monitored technicians’ phone calls, identified any training deficiencies and arranged for training to correct those issues. Provided technical assistance to technicians with unusual or technically intensive customer calls. Handled high pressure escalated customer issues with irate customers or.

Harrisburg, Pennsylvania

Install, configure, and support Central Penn Property Managements local area network (LAN). Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.