David Hammond Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Canada Area

• Supported sales team through 50+ customer interactions across Ontario and Quebec. Visited customers on site to support product performance on press by troubleshooting and finding solutions to issues related to ink.
• Reduced branch inventory costs with product substitutions or by re-qualifying “off spec” inks and coatings, maintaining optimum product performance.
• Organized user-friendly and intuitive on-line product and services guide by serving as an integral member of the Flint Group North American Product Management Team.
• Increased sales by evaluating product recommendations and conducting lab work, including colour matching and formulating, X-Rite measurements, quality control, and product / stock testing.
• Spearheaded press trials of products at customer sites, generating sales of tested products and advancing product development for future sales.
• Engineered a new user-friendly laboratory work request form for both clients and technicians, achieving faster response times and generating more accurate results for client’s needs.

Brampton, Ontario, Canada

• Managed team members and oversaw branch operations for production, quality assurance, and delivery of UV and Aqueous inks / coatings products across Canada. Directed logistics across Canada and on-going branch.
• Reduced branch shipping costs by about 30% by implementing new branch operation SOPs and continued courier / LTL research for competitive rates and service.
• Educated and cross trained team members, enhancing knowledge of products and procedures while increasing branch efficiencies.
• Maximized productivity and minimized work-off inks with a tightly managed and controlled inventory.
• Maintained a safe and accident free work environment with zero % lost time, mitigating risk for the organization.
• Boosted branch output and streamlined workflows by creating and implementing new SOPs.

Brampton, Ontario, Canada

• Consulted with customers nationally to support product performance on press by troubleshooting and finding solutions to issues related to ink systems, stocks, coatings, adhesives, and press conditions. Provided.
• Reduced work-off inks at customer sites by 10% to 20%, producing cost savings for customer base while re-organizing more efficient ink rooms.
• Conducted lab projects and presented product recommendations, generating sales and securing repeat customer orders.
• Increased sales, created new revenue opportunities, and delivered results in a timely manner by developing long lasting loyal customer relationships built on trust, reliability, and finding viable solutions.
• Provided in-plant support in start-up phase of print shops, helping clients grow into successful and profitable companies.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Bachelor Of Science - Bs, Chemistry / Environmental Science

Printing Ink Technology Diploma, Occa (Oil And Colour Chemists' Association)

Licentiate, Occa - Ltsc (Technology Of Surface Coatings)

Colour Technology