Agency Owner of Pini Franchise, and Insurance by Hand. Insurance by Hand is an Indiana based agency, as well as an agency consulting firm specializing in the Independent channel. With 20+ years of experience, I’m here to help Independent agents of all sizes explore strategic opportunities.

After 20+ years of high level insurance leadership experience, started Insurance by Hand. Areas of expertise include insurance claims, product, distribution, technology, start-ups, fundraisings, mergers and acquisitions, sales and leadership. I support insurance agencies, organizations, Private Equity firms and start-ups around the country, I continuously consult and engage with leaders within the insurance industryIf you are looking for someone with two decades of ground… Show more After 20+ years of high level insurance leadership experience, started Insurance by Hand. Areas of expertise include insurance claims, product, distribution, technology, start-ups, fundraisings, mergers and acquisitions, sales and leadership. I support insurance agencies, organizations, Private Equity firms and start-ups around the country, I continuously consult and engage with leaders within the insurance industryIf you are looking for someone with two decades of ground level to senior leadership insurance experience, I am interested in working with your organization Show less

The Regional Sales Manager manages the distribution of the Progressive products through the Independent Agent Channel in an assigned geographic region relative to performance goals through the effective management of Sales staff. Responsible for business development plans and sales strategy execution. Remotely manages Sales Reps, Sr Sales Reps, Lead Sales Consultant and potentially Field Sales Development Specialists including employment decisions, performance management, compensation… Show more The Regional Sales Manager manages the distribution of the Progressive products through the Independent Agent Channel in an assigned geographic region relative to performance goals through the effective management of Sales staff. Responsible for business development plans and sales strategy execution. Remotely manages Sales Reps, Sr Sales Reps, Lead Sales Consultant and potentially Field Sales Development Specialists including employment decisions, performance management, compensation and reward planning, employee development and monitoring of department budget.Oversees local, regional and national programs and processes.Manages high level multi-million dollar strategic relationships that contribute to the overall all success of a Fortune 200 company.Oversees 2 of the largest and fastest growing states for one of the largest insurance companies in the country with close to $1billion in assets under management. Show less

The Claims Manager - Managed Repair is accountable for performance of assigned team(s). This includes, but is not limited to, leading, coaching, and developing their employees to ensure accuracy, quality, and efficiency of claims handling; monitoring claims to ensure file handling is compliant with established standards; leading initiatives that cultivate a positive and satisfying work environment; and creating/implementing/maintaining a culture which fosters a superior customer experience. In… Show more The Claims Manager - Managed Repair is accountable for performance of assigned team(s). This includes, but is not limited to, leading, coaching, and developing their employees to ensure accuracy, quality, and efficiency of claims handling; monitoring claims to ensure file handling is compliant with established standards; leading initiatives that cultivate a positive and satisfying work environment; and creating/implementing/maintaining a culture which fosters a superior customer experience. In addition, the Claims Manager - Managed Repair is responsible for managing successful shop relationships. Show less

The Claims Manager - Multiline is accountable for performance of assigned team(s). This includes, but is not limited to, leading, coaching, and developing their employees to ensure accuracy, quality, and efficiency of claims handling; monitoring claims to ensure file handling is compliant with established standards; leading initiatives that cultivate a positive and satisfying work environment; and creating/implementing/maintaining a culture which fosters a superior customer experience.… Show more The Claims Manager - Multiline is accountable for performance of assigned team(s). This includes, but is not limited to, leading, coaching, and developing their employees to ensure accuracy, quality, and efficiency of claims handling; monitoring claims to ensure file handling is compliant with established standards; leading initiatives that cultivate a positive and satisfying work environment; and creating/implementing/maintaining a culture which fosters a superior customer experience. The Multi-line Claims Manager - Multiline generally manages Claim Supervisors within the specialty team of Special Lines. This could include direct management of file owners, reps, investigators, or estimators. This could include virtual teams and geographically dispersed teams. This also includes leading the Special Lines Process at a state level which includes managing multiple processes and developing and implementing new processes. This position also coordinates on a National level as a liason for the state and is involved in nationwide pilot projects. Show less