Led eight Wet Seal and three Arden B storesAssessed and aligned talent with an initial focus on recruiting and retraining of staffGrew consistently higher performing customer service scoresImplemented a customer-first and stop-loss mentality to drive sales and reduce shrinkElevated coaching focus and people development within the marketMonth-over-month increased comp performance

Recruited, hired, and staffed for the new "corporate" store.Quickly developed strategic partnerships with corporate and field associatesAssisted in the development and roll out of conversion training programConsistently grown KPI's and consistent volume growth during the down marketMaintains a high level of operational consistency and results

West CoastSuccessfully managed 14 stores through the western United StatesConsistently met and exceeded company goals in sales, conversion, shrink, profitability and payrollManaged three of the top five volume stores within the divisionCreated and leveraged new operational, visual, and performance tracking processesEffectively led fifteen new store openings, coming in under time and budget goalsSuccessfully recruited seven store managers and several support managers in addition to the promotion of ten individuals to various management levelsDeveloped unprecedented corporate and field partnerships within the divisionContinually developed managers through district, market, and in-store workshops in addition to company directed trainingsConducted numerous investor and executive store visitsProactively promoted store events in local communities driving sales and trafficRecognized for Leadership Excellence among all field divisions

Consistently achieved results in sales, shrink, conversion growth, and profitabilitySuccessfully managed multiple stores as a District LeaderRecruited, trained and promoted over ten managersLed operational processes and conducted store visits throughout the districtDeveloped corporate and field partnershipsImplemented sales education and clientele strategies in storesConsistently received perfect scores on Mystery ShopsSelected as one of the top 100 Store Managers in 2005