David Hart Email & Phone Number

Rockville, MD

Manage all aspects of company infrastructure including AWS, Communications internal and external.

Virginia

• SB-Link (Start up VoIP provider of telecom in the Middle East and Africa)
• Manage all aspects of the network, including provisioning, NOC, engineering/management of all installations and staff reporting directly to the CEO.
• Planned, built and installed New York facility connected to over 80 domestic and international carriers.
• Switching facility was brought up within two months from the start of planning and under budget.
• Increased revenues from 0 to $1.1 million monthly within first 6 months of turn up.
• As CTO I am the sole point of contact for all systems and all vendors in regards to all company infrastructure and operations.

Virginia

• Recruited by WTXC to trouble shoot and successfully launch their VoIP start up company.
• Staffed and managed all aspects of the operations and engineering.
• Implemented all customer and vendor interconnections and established all international routes.
• Provisioned all domestic and international circuits and facilities for our switch in New York and our NOC in Saudi Arabia.
• Brought the site up to fully functional from concept to operational within 2 months.
• Increased revenues from 0 to 100+ million annually.

• Management of all daily operations of all switching, troubleshooting, customer/vendor access and provisioning utilizing a highly efficient core team.
• Reported directly to the CEO to follow the directives set out by the board of directors and disseminated those directions through the organization with strict adherence to the integrity of the company's mission.
• Responsible for the planning and implementation of consolidating all carriers to DiscoveryTel's facilities in New York.
• Worked closely with all departments within the company to ensure we were routing, billing and maintaining a profitable and well managed network.
• Streamlined all trouble-ticket and escalation procedures so that the NOC could react and respond in an efficient manner.

• Part of the four-member team created to manage all of Global Crossing’s International voice traffic revenues in excess of $500 million per year.
• Managed and maintained 30 carriers’ rates, revenues and margin, maintaining profitability and increasing revenues.
• Grew accounts an average of 7-10% monthly while maintaining an 8-10% margin.
• Negotiated rates, liaised trouble shooting throughout the organization to ensure quality for the customers.
• Interacted with Least Cost Routing to track changes and outages that would affect quality.
• Work with finance and credit to help minimize exposure.

• Global Services (calling cards, bilateral termination, and wholesale arbitrage traffic) for retail/wholesale carriers utilizing a VOIP infrastructure.
• With POPs in New York, Los Angeles, Miami, Virginia, Toronto, Guatemala, and Saudi Arabia, ePHONE was able to capitalize on quick turn ups and a variety of revenue streams in those local markets.
• I was recruited by ePHONE to give structure to their existing operations and to implement all staffing, procedures and training for the Network Operations Center, as well as, work with the carrier department to help.
• I reported directly to the Chief Operating Officer all changes I felt necessary to improve the efficiency of the over-all operations of the company.
• Tripled Wholesale minutes by introducing new and profitable carriers and routes to ePHONE’s current stable of carriers.
• Led the team that successfully launched ten new calling card programs in the US and Canada in less than three months.

• I was hired by Warsun to bring their new switching facility in Reston Virginia on-line and to integrate their current data offerings with voice.
• The facility had an Alcatel DSC DEX 600 in place and powered with no facilities on-line.
• After an initial review of the site, I built a plan and then implemented it.
• With a very limited staff the site was re-engineered and brought back up to full operating capacity within six weeks.
• The site is now fully operational with connections to about forty carriers around the world and growing.
• We had an MFS provided OC12 enabling us to quickly turn up facilities to any customer or vendor.

• Managed operations and engineering staff for all telecommunications facilities including Reston, Los Angeles, New York and Denver.
• Hired, monitored and reviewed performance of the staff for all facilities.
• Reduced operations costs by over $3 million annually.
• Was the key transition contact for eGlobe’s acquisition of Highpoint and was the liaison between eGlobe and Highpoint.

Education record

Computer Science