Duties & Responsibilities:- Responsible for daily operation- Responsible for managing cash flow and scheduling for tax, and billing.- Responsible for the staff, equipments, and assets- Responsible to achieve company target.- Responsible for technical problem, bandwidth management, spare parts and tool kit.- Provide training for the staff to have an excellent service to the customer to achieve company target.- In charge for the promotion company product.

Duties & Responsibilities:- Responsible for daily operation- Responsible for managing cash flow and scheduling for tax, and billing.- Responsible for the staff, equipments, and assets- Responsible to achieve company target.- Responsible for technical problem, bandwidth management, spare parts and tool kit.- Provide training for the staff to have an excellent service to the customer to achieve company target.- In charge for the promotion company product.

DUTIES AND RESPONSIBILITIES:1. Participate in the selection and recruitment processes of Front Office staffs.2. Develop and conduct departmental trainings, cross-trainings, and SOP refreshment trainings for all Front Office staffs.3. Evaluate the job competency of all Front Office staffs from time to time and extensively during the departmental performance evaluation.4. Motivate the staffs individually. Give recognition and provide counseling to them.5. Regularly share… Show more DUTIES AND RESPONSIBILITIES:1. Participate in the selection and recruitment processes of Front Office staffs.2. Develop and conduct departmental trainings, cross-trainings, and SOP refreshment trainings for all Front Office staffs.3. Evaluate the job competency of all Front Office staffs from time to time and extensively during the departmental performance evaluation.4. Motivate the staffs individually. Give recognition and provide counseling to them.5. Regularly share the team’s vision and support the company’s vision to give clear directions and inspiration to the entire team.6. Chair the daily departmental meeting and the monthly Front Office meeting to ensure smooth communication among individuals and sections, to update product knowledge, and to continually promote a solid team work as well as congenial working atmosphere within the department.7. Have proper and updated administrative records of each staff with regards to staff performance, including ‘counseling sheet’, ‘reprimand letter’, as well as ‘recognition of a job well done’ letter, and other staff related matters. 8. Be a good role model by displaying “walk the talk” attitude at all times.9. Check the overall neatness of staff’s uniforms and grooming.10. Make and control work schedules of Front Office staffs11. Ensuring Dynamic Pricing, Daily and Monthly Report and Forecast, Revenue Management System and Procedures are adhered to and followed through without fail.12. Control and support the works of subordinates, especially during change of shift, busy check-in/check-out, and other busy hours by being around them and personally active in serving the guests when necessary.13. Settle guest problems or complaints promptly, efficiently, politely and thoroughly.14. Handle ‘over booking’ situation efficiently and thoroughly, including finding alternative accommodation and personally meeting the guests when appropriate. Show less