David Hartman Email & Phone Number

Cleveland, Oh, Us

Remote

Green, Ohio, United States

Hybrid

Remote

Operated in a completely remote environment and my daily tasks include troubleshooting with customers via live chat, email, and phones, as well as assisting in direct customer care by utilizing applications such as Salesfroce, Mitel, and Microsoft’s communication platforms. As a level III, I am also entrusted with training new hires and keeping track of their progress throughout the onboarding process through planned shadowing sessions, and QA review. I am constantly mindful of KPI’s and… Show more Operated in a completely remote environment and my daily tasks include troubleshooting with customers via live chat, email, and phones, as well as assisting in direct customer care by utilizing applications such as Salesfroce, Mitel, and Microsoft’s communication platforms. As a level III, I am also entrusted with training new hires and keeping track of their progress throughout the onboarding process through planned shadowing sessions, and QA review. I am constantly mindful of KPI’s and exceeding metric goals, and coach others to perform at their best! Show less

As a director, I was in charge of a large group of teens in ensuring consistent teaching and leading was delivered to the group on a routine basis. I was also heavily involved within curriculum building, event planning, and ensuring the rest of the staff’s responsibilities were always fully met and completed.

Medina, Ohio, United States

Providing daily and consistent food prep and cooking while ensuring our kitchen operated in a timely and organized manner. This also included daily cleaning maintenance and customer care.

Medina, Ohio, United States

I was in charge of the overall “back off house” management by leading daily operational preparation, opening procedures, incoming payments, team efficiency, store organization, and ensuring guests were consistently received excellent customer care.

Medina, Ohio, United States

Being an integral part of leading sushi preparation, opening procedures, incoming payments, time management, store organization, and ensuring guests were consistently provided excellent customer care.

Associate'S Degree, Biblical Studies And Teaching

Chef & Restaurant Management (Hospitality)