David Hatch, Ph.D. Email & Phone Number

Phoenix, Arizona, United States

- Documented and submitted significant routine paperwork, including progress notes, statistics reports,and daily activities, ensuring compliance with program requirements and submitting to appropriatepersonnel.- Provided up to 2 hours per week of education and support to parent(s) in developing andstrengthening parenting skills using Nurturing Parenting Curriculums.- Monitored, observed, and meticulously documented all interactions and behaviors between parent(s)and child(ren) during supervised visits or in-home observations, including de-escalating hostilesituations and modeling proper behavior.- Collaborated closely with Child Protective Services (CPS) to develop assessments and plans,provided required periodic reports, and attended meetings with CPS staff to ensure the well-being offamilies.- Fostered caring, supportive, and strength-based relationships with individuals from diversebackgrounds, employing cultural competence and trauma-informed practices in all interactions.

Scottsdale, Arizona, United States

- Achieved a 95% customer satisfaction rate through personalized guidance for seniors in selecting optimal Medicare plans aligned with their medical needs and financial capacities.- Expanded client base by 25% through the establishment of robust relationships with local healthcare providers and senior centers, coupled with the organization of informative Medicare education workshops.- Provided comprehensive advice and assistance to seniors in navigating the intricacies of the Medicare system, resulting in an average annual savings of $1,500 per client.- Successfully implemented business development strategies utilizing Customer Relationship Management (CRM) tools.- Conducted annual reviews of clients' Medicare policies to ensure continued alignment with their evolving needs.- Proactively initiated outbound calls to prospects, fostering meaningful connections and expanding the client network.- Spearheaded community outreach initiatives, organizing partner seminars to educate and engage potential Medicare prospects.

- Proactively addressed clients' evolving insurance needs by specializing in the sale of life, health, and disability insurance.- Established and nurtured productive working relationships with clients, fostering trust and ensuring client satisfaction.- Developed a sustainable client base by implementing strategies for long-term client acquisition.- Compiled targeted lists of prospects, leveraging a systematic approach to identify potential clients.- Conducted fact-finding appointments to discern clients' specific needs and financial situations, assessing the extent of their current coverage and investments.- Provided accurate rate quotes and comprehensive coverage recommendations, contributing to clients' long-term financial planning.- Assisted clients in the completion of applications and other necessary paperwork, ensuring a smooth process.- Obtained underwriting approval to facilitate timely policy issuance and client coverage.

United States

- Spearheaded an initiative within the correctional department to identify and implement systematic changes, streamlining administrative processes.- Successfully reduced administrative costs by 20% within the first year.- Led the development of a county-wide behavioral health strategic plan, contributing to a 20% increase in access to behavioral health resources within the county over two years.- Established partnerships with 10 new treatment facilities, non-profits, and grantors within a span of two years.- Managed a remote territory covering 20 cities throughout the southwest, Midwest, and eastern states with a 25% increase in sales revenue.

Phoenix, Arizona, United States

- Established as the internal subject matter expert in trends, activities, and developments related to community-wide systems and resources for behavioral health.- Conducted monthly training sessions for staff, resulting in a 50% increase in staff knowledge on behavioral health topics within one year.- Collaborated closely with internal county stakeholders, including correctional health services and adult probation.- Led an initiative to provide behavioral health/substance use treatment to incarcerated individuals, contributing to a notable 75% decrease in recidivism rates among those who received treatment.- Developed and managed continuous improvement classes and training programs targeted at staff.- Achieved a 20% increase in employee productivity and a 15% decrease in errors made by staff members.

Albany, Georgia, United States

- Directed and managed administrative, fiscal, and quality improvement functions for the Office of Mental Health and Substance Use.- Achieved a 25% improvement in patient satisfaction scores within a two-year period.- Maintained a record of 100% grant compliance, ensuring adherence to federal and state grant requirements for all department-managed grants.- Successfully oversaw and supported staff handling million-dollar federal grants, resulting in a 90% grant expenditure rate and a 95% grant compliance rate over three years.

Doctor'S Degree, Christian Psychology

Ph.D., Christian Psychology

Master'S Degree, Theology/Theological Studies

Business Administration And Management, General

Computer Science