David Heald

David Heald Email and Phone Number

Senior Manager IT Service Desk @ Applied Solutions Group, an affiliate of The Heico Companies
Buffalo Grove, IL, US
David Heald's Location
Buffalo Grove, Illinois, United States, United States
David Heald's Contact Details
About David Heald

David Heald is a Senior Manager IT Service Desk at Applied Solutions Group, an affiliate of The Heico Companies.

David Heald's Current Company Details
Applied Solutions Group, an affiliate of The Heico Companies

Applied Solutions Group, An Affiliate Of The Heico Companies

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Senior Manager IT Service Desk
Buffalo Grove, IL, US
Website:
heicocompanies.com
Employees:
4473
David Heald Work Experience Details
  • Applied Solutions Group, An Affiliate Of The Heico Companies
    Senior Manager It Service Desk
    Applied Solutions Group, An Affiliate Of The Heico Companies
    Buffalo Grove, Il, Us
    View
  • Applied Solutions Group, An Affiliate Of The Heico Companies
    Senior Manager It Service Desk
    Applied Solutions Group, An Affiliate Of The Heico Companies Jul 2023 - Present
    Warrenville, Illinois, Us
    View
  • Applied Solutions Group, An Affiliate Of The Heico Companies
    Information Technology Service Desk Manager
    Applied Solutions Group, An Affiliate Of The Heico Companies Apr 2023 - Present
    Warrenville, Illinois, Us
    View
  • Rust-Oleum
    Senior Manager Of Client Services
    Rust-Oleum Jul 2021 - Feb 2023
    Vernon Hills, Il, Us
    Successfully manage a team of 8 to provide global IT support to over 2500 employees. Responsible for setting global IT strategies and application / AV implementation. Vendor / contract negotiations. Monitor team performance and ticket escalation to ensure timely resolution. Develop and document processes. Global asset management.
    View
  • Rust-Oleum Corporation
    Manager Client Services / Service Desk
    Rust-Oleum Corporation Jun 2011 - May 2021
    Vernon Hills, Il, Us
    Successfully manage a team of 6 to provide global IT support to over 2000 employees. Took over responsibility for AV systems nationally. Successfully implement ITSM tools and management systems. Mobile device iPhone / iPad implementation and management using Mobile Iron.
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  • Rust-Oleum Corporation
    Supervisor Client Services / Help Desk / Service Desk
    Rust-Oleum Corporation May 2008 - Jun 2011
    Vernon Hills, Il, Us
    Successfully supervise a team of 4 to provide global IT support to over 1000 employees. Train and mentor associates and team members.
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  • Rust-Oleum Corporation
    System Engineer
    Rust-Oleum Corporation Jul 2006 - May 2008
    Vernon Hills, Il, Us
    Serve as level 2 support for helpdesk. Administer Lotus Notes
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  • Rust-Oleum Corporation
    Systems Support Analyst
    Rust-Oleum Corporation Oct 2005 - Jul 2006
    Vernon Hills, Il, Us
    Build and configure HP Servers. Rack / Cable / Punchdown CAT 5 cabling for servers and switches.
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  • Rust-Oleum Corporation
    Network Analyst
    Rust-Oleum Corporation Oct 2004 - Oct 2005
    Vernon Hills, Il, Us
    Configure Cisco wireless access points. Provide excellent customer service / timely ticket resolution. Monitor compute / storage system health.
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  • Rust-Oleum Corporation
    Lan Support Tech
    Rust-Oleum Corporation Jul 2000 - Oct 2004
    Vernon Hills, Il, Us
    Brought on to support development of internal helpdesk. First fulltime perm helpdesk staff member. Part of team implementing SAP. Develop asset tracking system using Microsoft Access. Support 500 internal users. Migrate environment from Windows NT to Windows 2000.
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  • Adp
    Help Desk Technician
    Adp 1997 - 2000
    Roseland, New Jersey, Us
    View
  • Walgreens
    Assistant Manager
    Walgreens 1995 - 1997
    Deerfield, Il, Us
    View
  • Ivi Travel
    Edits
    Ivi Travel 1991 - 1995

David Heald Education Details

  • Computer Learning Center
    Computer Learning Center
    Computer Science
  • Hillsdale College
    Hillsdale College
  • New Trier
    New Trier
  • Websmart
    Websmart

Frequently Asked Questions about David Heald

What company does David Heald work for?

David Heald works for Applied Solutions Group, An Affiliate Of The Heico Companies

What is David Heald's role at the current company?

David Heald's current role is Senior Manager IT Service Desk.

What is David Heald's email address?

David Heald's email address is dh****@****ape.net

What is David Heald's direct phone number?

David Heald's direct phone number is +184732*****

What schools did David Heald attend?

David Heald attended Computer Learning Center, Hillsdale College, New Trier, Websmart.

Who are David Heald's colleagues?

David Heald's colleagues are Ahna Thoresen Severts, Carmel Vargas, Sai Pranav Reddy Amidalapati, Msa, Per Holmberg, Mini Sebastian, Reneé Gonzalez, Emily Heisley Stoeckel.

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