David Hearn Email & Phone Number

Wilmington, De, Us

Philadelphia , Pennsylvania, Us

● Provide leadership, direction, and support in the development, implementation and continual refinement of operations and support processes, procedures and best practices ● Directly manage team of Systems and Cloud Engineers and Service Provider resources in the delivery of critical FMC Business systems● Design, Implement, and Manage CyberArk Privileged Access Management.● Manage and enhance SailPoint IdentityNowProvide ● Responsible for Global Infrastructure Change Management● Lead effective teams, developing, mentoring, and managing internal, as well as external team members ensuring accountability and performance objectives are met● Provide architecture, design and advanced technical support services for Hybrid● Accountable for vendor management function, ensuring alignment with FMC Business and IT objectives, managing service delivery, as well as account team management and billing operations● Manage key IT Security Compliance Objectives for Servers and Systems, Active Directory/Azure AD and Windows

Philadelphia , Pennsylvania, Us

Global leader for server infrastructure and Active Directory providing support 24x7x365.for 8000 employees and 2000 servers. • Install, configure, and maintain core Infrastructure services such as Hypervisors (VMware/Nutanix), Windows Server 2008/2012/2016, Active Directory, Group Policies, DHCP and DNS• Implement new process to save storage (Within a year 40TB was saved)• Provide advanced technical support and 2nd/3rd level services in the areas of Compute, Network and Storage• Manage vendors and service delivery across three datacenters and three Azure tenants• Develop, maintain and execute standard procedures for installation, maintenance and vulnerability management of Hardware and Software• Collaborate on new IT and process control policies

Philadelphia , Pennsylvania, Us

• Responsible for all IT functions at a 24x7x365 manufacturing facility. Accountable for 100+ clients, 20+ servers, numerous custom applications, and numerous vendors.• Managed critical infrastructure projects: network upgrade, Cisco wireless, Avaya PBX, VMware server virtualization, card access system, labeling applicators and automation.• Implemented cost reduction projects saving 200K • Brought stability to the packaging lines increasing production• Lead process improvement to increase production and safety• Established new processes to save client’s time and improve productivity• Educated clients in computer security and identity theft

Passaic, Nj, Us

Manage all aspects of desktop architecture; select global hardware and software standards, recommend and test new software or hardware products. Support all aspects of Windows XP desktop infrastructure over 4000 globally in a Windows Active Directory environment. Create and maintain the Windows XP gold code image. Install and maintain over 300 Windows 2003 Servers globally. Administer SMS 2003 and LANDesk. • Lead technician in a group implementing and documenting the global Windows XP gold code image, LANDesk and active directory; creation of a secure global image lowered overall support costs with an overwhelming number of remote users.• Managed project for implementing gold code image in Asia, resulting in saving Hercules $12K a month.• Key team member in all global software upgrades such as service pack releases for Windows XP and Lotus Notes upgrades.• Managed project for implementing centrally managed desktop for several remote locations, allowing local support staff to work on the product the plants created. • Team leader on successful implementation of encryption software globally, securing Hercules data against theft or loss of a laptop.Lead team member in the automation group. Automated scripts saved Hercules IT 40 minutes per new computer setup and customer 20 minutes per new printer and PDA install