David Hedrick Email & Phone Number

Detroit, Michigan, Us

• Led the successful migration of four GM owned European entities from multiple SAP systems across Europe to General Motors globally integrated enterprise SAP instance; the project enabled the full suite of functionality for Indirect Procurement, Record to Report, Invest to Divest, Order to Cash, and Hire to Retire providing new capability for more than 130 users and establishing standardized end to end processes and more integrated reporting capability for the enterprise.• Led the successful implementation and go live of the full suite of functionality for Indirect Procurement, Record to Report, Invest to Divest, and Order to Cash for a new GM Business startup in North America positioning the business for success as they go to market.• Led the successful IT implementation and go live of the SAP Asset Accounting Module for GM North America while transitioning the user community from a legacy system delivering $1.8 M in Business benefits • Led a project to deliver a new data replication solution at General Motors; Successfully implemented a solution leveraging SAP Suite on Hana and SAP SLT Data replication engine to move all the Enterprise’s transactional data to the Enterprise Data Warehouse (EDW); Solution allowed the Business to analyze over 5 billion rows of data for use in executive dashboards and operation reporting.• Successfully led a project to complete the remediation of over 3000 system account passwords under a tight timeline to ensure the SAP Organization was compliant with GMs Global IT Security mandate and ensuring accounts were not vulnerable to outside threats• Led a project to deliver a custom forecasting tool within SAP for the engineering community allowing for a more streamlined process, enabling more accurate accrual calculations and greater visibility to senior leadership for financial reporting purposes

Purchase, New York, Us

• Project Manager for 15 plus SAP Sales and Distribution projects over 6 years varying in size from large to small with a combined budget of over $ 6 M in spend.• Experience in delivering all aspects of the project life-cycle including: estimation, resource allocation, budget maintenance, requirements gathering, functional design, test planning and coordination, risk mitigation, vendor relations, implementation, and post-go live support • SAP Sales and Distribution configuration experience including but not limited to output determination, pricing, billing, listing and exclusion, partner determination.• Led sales team effort in a project to convert old business process flows to a new standard and system resulting in a conversion of over 180 business process models across Sales and Integrated Supply Chain Planning• Respected team player as well that is frequently selected to lead efforts outside of my comfort zone and manage core responsibilities when a coverage gap exists. Consistently called upon to utilize my problem solving skills to quickly understand complex issues and ensure solutions are met in a timely and efficient manner

Purchase, New York, Us

• Order Management Site Cut-over Lead with responsibilities including facilitation of end user lockouts during all site go-lives, ownership and maintenance of site go-live dates in the SAP ECC and ownership and execution of the legacy transportation management conversion during all go-lives• Developed business cut-over procedures for mock/production go live preparation for entire order management team relative to the Tropicana By Product Sales and Returns Processing• Experience in Site Go-Live deployment strategy and Hyper-care support for multiple implementations supporting over 100 end users at seven different sites• Led over 200 hours of SAP training and post go live refreshers involving over 130 Customer Service Representatives along with supervisors/managers • Led System Test/User Acceptance Testing for multiple PepsiCo Implementations. Facilitated the completion of over 50 test sets and 500 test cases for each pass, while managing SIR resolution within the defined deadlines • Worked with end users and managers to drive business process change for 100 plus end users that enabled standard SAP functions and more efficient reporting for Sample/Donation, Export, Returns and Tropicana By Product Sales Processes.

Purchase, New York, Us

• Worked collaboratively with the Go-To-Market project leads relative to system design to ensure all order management process requirements were met• Wrote Business Process Procedures (BPPS) to serve as end-user training aides and system documentation• Worked with end users and managers to drive business process change for 100 plus end users, changes that overhauled the legacy order management system with a new SAP front end order management system for QTG.• Performed extensive system testing during all test phases (ST1-ST3 & UAT) to identify and log system defects• Worked extensively to gather and cleanse data for the EDI inbound orders table (EDPAR) prior to go live for approximately 7000 customers to mitigate any potential risk to the 2500 EDI orders received daily• Provided critical post go-live support for Customer Service relative to the new SAP order management functionality• Investigated all failed EDI inbound IDOCs and coordinated resolution across the Support Team and the Data Maintenance Organization to ensure no delays in order processing

Purchase, New York, Us

• Continuous Replenishment Planning (CRP) Account Management from order generation through customer receipt for four large grocery customer accounts within the Midwest. • Coordinated efforts among Sales, Supply Chain and Operations relative to promotional planning to ensure all promotions were given a heightened sense of attention at the various shipping locations.• Maintained Service levels (Line Item Fill Rate) of 98% and while keeping inventory lean and avoiding out of stocks at all of my accounts.

Dublin, Oh, Us

• Inventory Project lead for new customer implementations to the distribution network totaling $54 million in sales annually; duties included managing all forecast increases driven by higher demand and coordinated the successful set up of all new items prior to the go live• Constructed, analyzed and adjusted as appropriate weekly forecast levels for approximately 27,000 SKUs at three Distribution Centers across the Midwest Region• Collaborated with Customer Service and Sales to find alternate sourcing locations for customer orders when product availability issues existed at a customer’s local distribution center • Midwestern Operational Excellence (MOE) team member – team created to improve efficiency and increase standardization of processes within the Midwest Distribution Centers

Bachelor, Supply Chain Management

Education record