NBN Co Limited is a publicly-owned corporation of the Australian Government, tasked to design, build and operate Australia’s National Broadband Network is the nation’s wholesale broadband provider.At NBN, I am engaged to lead and manage risk, compliance, and resilience team consisting of nine (9) Risk Coordinators across the Operations Business Unit, in support of the Chief Operating Officer (COO), who is responsible for effective management and maintenance of the NBN connections for ~8… Show more NBN Co Limited is a publicly-owned corporation of the Australian Government, tasked to design, build and operate Australia’s National Broadband Network is the nation’s wholesale broadband provider.At NBN, I am engaged to lead and manage risk, compliance, and resilience team consisting of nine (9) Risk Coordinators across the Operations Business Unit, in support of the Chief Operating Officer (COO), who is responsible for effective management and maintenance of the NBN connections for ~8 million premises across Australia, with 2000+ personnel. I oversee risk, compliance, and resilience for the business unit and across five (5) operations functions. I direct and develop risk practices, risk and resilience maturity assessments, enhance risks culture, and manage reporting for the business unit. Show less

The Uniting Church in Australia is the third-largest Christian denomination in Australia. As the Director of Risk Management, Insurance Services and Internal Audit, I built and led a team of six (6) professionals/specialists who became trusted advisors to the organisation.In risk management the framework was renewed and then implemented. This required a revised risk assessment and resulted in a significant improvement in the risk culture.While I oversaw the Vic/Tas insurance… Show more The Uniting Church in Australia is the third-largest Christian denomination in Australia. As the Director of Risk Management, Insurance Services and Internal Audit, I built and led a team of six (6) professionals/specialists who became trusted advisors to the organisation.In risk management the framework was renewed and then implemented. This required a revised risk assessment and resulted in a significant improvement in the risk culture.While I oversaw the Vic/Tas insurance program I also led the development and placement of a national insurance program that is equivalent to any ASX Top 20-50.In Vic/Tas, I led the development of an outstanding insurance claims management capability, which resulted in insurers paying UCA to manage their own claims.The greatest achievement was empowering young risk professionals to grow, learn and further their skills and experience in leading risk practices and enhancing risk culture. Show less

- Project managed the development of an Enterprise Risk Maturity Assessment application tool, used by all Victorian state government agencies to assess the maturity of the risk management practices.

- Implemented a new internal risk program, conducted a risk assessment for each area of the business units within the retail division.

- Established risk management for the New Payments Processing Project as prescribed by the Reserve Bank of Australia (RBA) to facilitate near real-time payment processing within Australia and ensure that risks were identified and managed acceptably. - Managed risk for key projects within the retail bank division, ensuring that risks were identified and managed with appropriate conduct.

- Led the risk and compliance team in implementing a risk management system that had previously stalled, conducted risks assessments across all major areas of the university and oversaw the response to adverse findings from the regulator.

- Managed operational risk and compliance requirements for three (3) superannuation entities, including HostPLUS, Australian Super and CBUS, and responded to privacy-related incidents, processing errors and other compliance incidents.

- Led the implementation of a new risk framework, including updating all risk registers, reporting to executives and board.- Assisted with the placement of complex policies inclusive of Insurance, Directors’ and Officers’ Policies and implemented a newly developed Risk Framework.

Within ANZ Bank, I managed and oversaw the 1st line of defence for Institutional Operations. I was accountable for a team of six (6) to seventy-five (75) risk and compliance and business continuity professionals globally, implementing remediated risk management framework, establishing an effective business continuity program incorporating off-shored functions, managing and enhancing risk reporting. Futher more I have performed the following:- Re-structured the team for more efficient… Show more Within ANZ Bank, I managed and oversaw the 1st line of defence for Institutional Operations. I was accountable for a team of six (6) to seventy-five (75) risk and compliance and business continuity professionals globally, implementing remediated risk management framework, establishing an effective business continuity program incorporating off-shored functions, managing and enhancing risk reporting. Futher more I have performed the following:- Re-structured the team for more efficient organisation engagement, developed a small team of risk and compliance who became trusted advisors within the institutional division and the broader bank. - Enhanced and improved the risk practice and culture within Institutional Operations, which became recognised as the bank’s best risk practice. This included: delivering better engagement and improved risk management practices, enhanced engagement with regulatory, led and tested new risk practices within the bank. - Supported Chief Risk Officer in responding to The Australian Prudential Regulation Authority (APRA) queries and leading the banks’ response to these requests, including the queries to resilience due to off-shoring. - Built a quality program that systematically addressed the root cause of significant errors/incidents, still used within the parts of the bank, such as duplicate interbank payments, significant processing errors and methods for overseeing large transfers. - Managed the response to many major incidents, including the Queensland floods (2010), the Christchurch earthquake (2011), multiple application failures, several public disturbances in India, and cyclones in Manila. Show less

- Built an enterprise risk management consulting practice, managed the delivery of assignments, along with the development of the consulting team.

- Developed and implemented an enterprise risk management program across the organisation in preparation for listing on the ASX and to manage the business continuity capability.

- Implemented the organisations' risk management framework, facilitating risk assessments across the organisation and establishing the business continuity capability.

I ran a successful consultancy business for six (6) years, leading compliance training programs, risk management, commercialisation and accounting consultations services for notable organisations inclusive of:- CSIRO – Risk Management / Auditing / Finance and Administration- Australian Nuclear Science & Technology Organisation – Risk Management / Auditing- ANZ Bank – Business Analytics- United KFPW – Risk Management & Business Analytics