David Hoad Email & Phone Number

Canberra, Australian Capital Territory, Australia

• Developed and implemented standard operating procedures to facilitate efficient operations
• Led diverse team remotely through supportive management and training and monitoring workload progress
• Analysed data and systems to streamline processes and ensure work was prioritised and rationalised
• Liaised with key stakeholders to drive continuous improvement and support program evaluation
• Resolved problems and escalated emerging issues to senior managers to overcome challenges

Canberra, Australian Capital Territory, Australia

• Acted in leadership role, managing team work schedules to prioritise tasks and meet deadlines
• Provided mentoring and feedback to employees to enhance performance and growth
• Undertook testing and evaluation of software to provide quality assurance
• Built productive relationships with internal stakeholders including chairing meetings to progress work
• Demonstrated high attention to detail by quality assuring web page content

Canberra, Australian Capital Territory, Australia

• Coordinated HR processes for new employees by completing employment packages with attention to detail
• Conducted initial police checks and created onboarding documentation to provide introduction to department
• Managed and maintained employee spreadsheet ensuring data privacy and confidentiality
• Liaised with internal and external stakeholders to progress onboarding of new employees

Canberra, Australian Capital Territory, Australia

• Undertook complex data entry to facilitate effective coding following census completion
• Contributed to data validation and profiling to ensure accuracy and optimal formatting
• Collaborated with internal stakeholders to provide data analysis
• Worked logically and methodically to achieve KPIs

Canberra, Australian Capital Territory, Australia

• Provided exceptional service to diverse customers to drive new and repeat business
• Undertook plant propagation, weeding, and basic maintenance to ensure effective functioning of nursery
• Operated light plant equipment and undertook manual labour including unloading materials
• Maintained strict adherence to WHS guidelines and nursery policies and procedures

Canberra, Australian Capital Territory, Australia

• Provided superior service and support to estate guests and customers to drive new and repeat business
• Undertook manual labour including packing, sorting, weighing, placing and vacuum sealing
• Adhered to operational policies and procedures and WHS requirements

Armidale, New South Wales, Australia

• Undertook a variety of processes including plant propagation, insect populations cultures, and dissections
• Established, ran, observed and recorded insect and plant experiments to gather evidence and data
• Handled chemicals using a fume cupboard maintaining safety at all times
• Ensured clean and safe working environment through sanitising equipment and adhering to WHS

Graduate Certificate In Geographic Information Systems

Bachelor Of Environmental Science