David Hoang Email and Phone Number

• Consultant Lead and execution for Security assessment and remediation for customer engagements that cover migration of existing applications to AWS and new applications using AWS cloud services.• Security Architect and Engineering solutions for migration and high availability into the Cloud.• Manage and deliver architecture guidance, lead proof-of-concept projects, and conduct customer workshops.• Expert in preventative and detective design events and notifications.• Technical expert in building security capabilities in code and deploying security infrastructure and automate security operations for customers.• Create Internal and External Builder projects for Cloud Services.• Develop high-quality technical content such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers.• Expert in Python, Perl, Terraform, JavaScript, UI/UX

• Manager and Product owner for the Global CyberSecurity Identity and Access Management Automation team that is responsible for a global application to automate manual provisioning, de-provisioning of accounts for applications within CBRE.• Lead meetings for patterns, design, and architecture for security and identity and infrastructure solutions.• Manage and create goals within Microsoft Planner, Jira, and Github projects• Write quarterly performance reports for the team members.• Designed, developed and created angular web applications leveraging entirely serverless technology within AWS.• Integrated solutions with Azure AD federation with AWS Cognito• Created solutions to migrate data from Sailpoint IIQ to AWS Elastic Search Service• Design, develop, and implemented with AWS Rest API's, Lambda, DynamoDB, S3, and Cloudfront for a serverless applications.• Built logging, monitoring, and alerting with Cloudwatch and SNS• Designed applications leveraging Cloudtrail and DynamoDB for monitoring policy usage down to the action level.• Built solutions utilizing Terraform creating patterns for CI/CD pipelines to test and deploy within Github

• Integrate new applications and cloud solutions into Sailpoint IIQ for automated and manual provisioning, de-provisioning, and account reconciliation• Integrate Sailpoint IIQ with both AWS and Azure cloud environments• Perform Sailpoint IIQ customizations necessary for recertification campaigns• Analyze reconciled data from AWS and Azure, and identify anomalies in access rights• Create anomaly detection alerting and reporting• Assist IAM Product Owner with strategy and customization/deployment regarding privileged access and generic accounts• Provide entitlements management and birth right access continuous improvement• Assist with role mining and definition• Design and implement CI/CD Pipelines integrating containers along with testing and deployment of Sailpoint IIQ development and updates.• Engineer new solutions leveraging the AWS Cloud Services to provide policies for the Enterprise.

• Team Lead over Security for the Labs Research environment.• Reviewed and secured data flow designs, migrating, and implemented to the AWS Cloud Environment.• Designed and tested of new IT solutions.• Regular risk auditing and monitoring of systems.• Compliance implementation, testing and reporting.• Provision of business support at a high level and to a range of key stakeholders in relation to ongoing security improvements.• Crisis management and create techniques to defend against security findings.• Agile Project management and project architecture.• Reviewed and analyzed projects and formulated security risk decisions.• Identified weaknesses and potential threats to existing information security toolsets.• Performed continual testing on current systems to determine potential problems or security threats.• Prepared reports for internal and external clients detailing the security issues, making recommendations and identifying solutions.• Conducted cloud security reviews and network security assessments.• Provided advice on hacking tools and techniques including advanced malware detection.• Formulated an IT security incident response strategy and implement a method of notifying parties.• Kept up to date with the latest thinking on secure coding and cyber-security issues.• Supported the business with a range of compliance requirements.• Moderated security forums for security vulnerabilities findings and implemented into software pipelines.

• Led and created Automation Workflows for Internal Solutions that has potential cost savings and cost avoidance of millions of dollars.• Translated user requirements in a functional design and technical concept• Architected and Designed solutions and delegated amongst the team for creating modular jobs for general workflow solutions.• Utilized Jenkins and Puppet for Continuous Deliver and Continuous Integration Pipeline.• Utilized Git and Trac in an Agile setting for developing and managing the backlog, along with creating a customized Agile ticketing system for the Automation team.• Developed and managed Perl, Python, and Javascript (Ember Framework) scripts for solutions and UI applications.• Set up and designed infrastructure for redundant sites.• Integrated test scripts utilizing Robot Framework with Docker for Frontend Testing.• Managed budget, scope, and planning.• Updated Automation Documentation (Research, Solutions, etc)• Designed Splunk dashboards for business partners to show cost avoidance savings through automated solutions.

• Defined and implemented measurement strategies that aligns with client marketing and business objectives.• Produced meaningful marketing KPI dashboards and delivering monthly, cross-channel performance reports with actionable insight. • Conducted conversion optimization consultancies, with the aim of improving efficiency in clients’ digital marketing strategies and increasing ROI.• Designed, developed, and implemented tag management via Ensighten Tag Management and Adobe Site Catalyst.• Consulted on internet analytics by designing, building, testing, and verifying and refining individual business analytics solutions within established tooling (such as Ensighten (TMS), Adobe Site Catalyst, Tealeaf, OpinionLabs, Verint, Amaze. etc.) and architectures. This includes: analysis, page tagging/tracking, native android and IOS app tagging. script development and testing, custom jQuery development, data collection, validating data quality, and reporting design and retrieval.• Ensighten Certified Professional – Implementation• Created an Automated QA Application for TMS utilizing Selenium

• Met with vendors for support and future strategy for future tools and Custom integrations• Implemented HP DDM 6.5, DDM 7.5, and DDM 9.01 versions• Maintained uCMDB with over 10 million CI’s• Consulted with Performance Tools for the integration of BAC, Service Manager, Asset Manager and the uCMDB• Developed and customized patterns for DDM 6.5, 7.5, 9.01 for State Farm’s environment• Created new and innovative ways to integrate with other authoritative sources for CI’s and attributes• Met with other groups to coordinate projects and timelines• Informatica PowerCenter ETL – authoritative sources integration into Service Manager• Utilized Linux web servers for integrations• Administratored for all platforms including Linux, HP-UX, Cisco Routers, and Windows

• Designated "Technical Captain" (subject matter expert) for the care and future of the OPNET Technologies project for State Farm Insurance• Primary support for OPNET ITGURU and Wireshark• Created and distributed the issuances for the OPNET Capture Agent• Provided direction for performance tools to cut support costs • Provided expert support for protocol analysis to the Network Impact team• Created customized scripts in Python for protocol analyzing • Created scripts for script validation using Silk Performer• Created scripts for HTTP cache analyzing• Provided support and maintenance for HP OVIS ServersInstalling test scripts and evaluating products for adherence to specification, reliability, consistency

• Network Diagnostic Team – Level III Support.• Level III support for all of State Farm Enterprise Networks• Teaching / Training Level I and II teams on State Farm’s Network Diagnostic Tools.• Troubleshot Data Circuit issues from 64 kbps – OC48• Provided many solutions to network and application problems • Analyzed thousands of transactions using OPNET ITGURU and Sniffer Pro• Executed tests, analyzed performance, wrote defect reports and worked with developers to verify fixes.

• Consulted on a wide range of HP OpenView products, including Network Node Manager and IT/Operations.• "Network automation" for a large (18,000+ servers, plus users) network, supporting enterprise-wide system management with Hewlett-Packard's IT/Operations OpenView suite, as well as automating many other Windows and UNIX system administration tasks.• Provided 24 X 7 support to Level I and II• Created and managed automated scripts in PERL • Troubleshot and updated PERL scripts that updated router configs

• Deployed and configured Cisco 2500, 2612, 3640 routers• Supported routing protocols OSPF and RIPv2• Performed IOS Upgrades• Worked with on-site technicians to physically install and connect Cisco routers• Tested, Built, and deletes PVC’s on Stratacom Axis shelf equipmentVerified configurations on Catalyst 5500 switches• Troubleshot dial-in connections to Cisco AS5200’s• Troubleshot ATM PVC issues and created ATM PVC’s on Cisco 7500 series routers• Built ATM PVC connections on Stratacom BPX’s• Transitioned operations of 18,000+ node TCP/IP over Frame Relay network to client• Troubleshot hardware and configuration issues with Token Ring LANs• Configured and supported hardware for ISDN and analog dialup services on Cisco routers• Configured TACACS AAA on Cisco routers• Performed circuit cutovers with ATT

• Worked with one of the largest private WANs: over 15,000 nodes• Monitored the entire network of State Farm Insurance, to ensure minimum down-time• Troubleshot Cisco Routers: 2525,2612,3640• Worked jointly with circuit providers such as ATT, Local Exchange Carriers, and different network vendors to troubleshoot WAN related problems at various State Farm agent and claims offices• Troubleshot Cisco Stratacom products such as: IGX, BPX, axis shelves, which are core devices in the State Farm ATM Network• Worked in a team to support agents offices