David Holmberg

David Holmberg Email and Phone Number

Senior UX Design Manager, Amazon Delivery Experience @ Amazon
Seattle, WA, US
David Holmberg's Location
Seattle, Washington, United States, United States
David Holmberg's Contact Details

David Holmberg personal email

n/a

David Holmberg phone numbers

About David Holmberg

Throughout my career I've been fascinated with how things work, from how stories are structured to what makes great products. I've worked in all stages of human-centered design, from leading generative user research to designing wireframes and HTML prototypes to running usability tests. In addition to UX design, I've also worked as a content strategist, writer, editor, researcher, and educator, and hold a Ph.D. in English Language and Literature from the University of Washington. Underlying both my academic experience and work in the technology sector is a passion for understanding how people relate to their world, whether through language and storytelling or digital experiences.

David Holmberg's Current Company Details
Amazon

Amazon

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Senior UX Design Manager, Amazon Delivery Experience
Seattle, WA, US
Website:
amazon.com
Employees:
734811
David Holmberg Work Experience Details
  • Amazon
    Senior Ux Design Manager, Amazon Delivery Experience
    Amazon
    Seattle, Wa, Us
  • Internal Revenue Service
    Chief Of Design, User Experience Services (Ols)
    Internal Revenue Service Aug 2023 - Present
    Washington, District Of Columbia, Us
    Leading the design team for the IRS's Online Services division to improve the taxpayer experience.
  • Amazon
    Senior Ux Design Manager, Physical Stores
    Amazon Oct 2022 - Aug 2023
    Seattle, Wa, Us
    Leading the design team for Amazon's physical stores experiences, including Amazon Go, Amazon Fresh, and third party applications of the Just Walk Out autonomous retail technology.
  • Amazon
    Ux Design Manager, Physical Stores
    Amazon Oct 2021 - Oct 2022
    Seattle, Wa, Us
    • Leading the team for associate experience across Amazon Physical Stores (Go, Amazon Fresh)• Defining and building the vision for associate experience
  • Amazon
    Senior Ux Designer, Physical Stores
    Amazon Aug 2020 - Oct 2021
    Seattle, Wa, Us
    • Leading the associate experience across Amazon Physical Stores (Go, Amazon Fresh)• Defining the vision for associate experience • Designing new products to support Just Walk Out technology across multiple different stores formats• Prototyping new experiences and testing with in-store associates
  • Amazon
    Senior Ux Designer, Selling Partner Support
    Amazon Jul 2019 - Aug 2020
    Seattle, Wa, Us
    • End-to-end product design, primarily for internal associate tools• Sketching, wireframing, and prototypying to create and optimize user experience• Leading generative research, including servicing mapping and personas• Planning, facilitating, and presenting findings to leadership for monthly usability studies
  • University Of Washington
    Senior Affiliate Instructor, Department Of Communication, Communication Leadership Graduate Program
    University Of Washington Oct 2016 - Oct 2021
    Seattle, Wa, Us
    I teach intro and advanced graduate courses on user experience, user-centered design, and content strategy.
  • Pro.Com
    Senior Ux Designer
    Pro.Com Apr 2018 - Jun 2019
    Seattle, Wa, Us
    • End-to-end product design, from generative research to design to usability testing• Owning and driving service design for internal tools• Sketching, wireframing, and prototypying to create and optimize user experience • App, mobile, and desktop design • Leading user research initiatives to guide product strategy• Partnering with product and engineering leads
  • Avvo
    Senior Ux Designer
    Avvo Jul 2017 - Apr 2018
    Seattle, Wa, Us
    • Partnering with product and engineering leads to design new products and services• Sketching and wireframing to create and optimize user experience • HTML and CSS prototyping • Designing and running usability studies• Embedded on an agile development team • Designing and implementing A/B tests
  • Avvo
    Senior Ux Content Strategist
    Avvo Sep 2016 - Jul 2017
    Seattle, Wa, Us
    • Partnering with product and design leads to design new products and services• Sketching and wireframing to create and optimize user experience • Embedded on an agile development team to create a new ecommerce platform • Leading a cross-functional team dedicated to maintaining and supporting site information architecture • Creating user journeys and tasks flows to identify new product opportunities• Using qualitative and quantitative data to plan, write, edit, publish, test, and govern new content for the product team• Designing a new information architecture and taxonomies across multiple product verticals• Designing and running usability tests and A/B tests to improve UX and increase engagement • Expertise across a range of content types, including UI copy, email series, workflows, wireframes, and the Style Guide• Developing and implementing SEO strategies to drive organic traffic
  • Avvo
    Ux Content Strategist
    Avvo Oct 2014 - Sep 2016
    Seattle, Wa, Us
    • Using qualitative and quantitative data to plan, write, edit, publish, test, and govern new content for the product team• Embedded on an agile development team to create a new ecommerce platform • Partnering with UX leads on the responsive redesign of the site, including homepage, global navigation, landing pages, and search • Designing a new information architecture and taxonomy to manage 7 million UGC that benefited both users and SEO• Creating user story maps and user flows to optimize user experience and identify new content opportunities• Conducting content audits and developing a content score to efficiently evaluate content• Designing and running usability tests and A/B tests to improve UX and increase engagement • Expertise across a range of content types, including UI copy, email series, workflows, wireframes, and the Style Guide• Developing and implementing SEO strategies to drive organic traffic • Managed an editorial team of three in-house writer/editors, and coordinating with multiple freelancer writers and vendors to produce new content
  • Avvo
    Ux Copywriter/Editor
    Avvo Oct 2013 - Sep 2014
    Seattle, Wa, Us
    • Product team UX copywriter and editor, working on content across all parts of the site, including UI copy, consumer app, and About Us pages• Created the first company Style Guide to manage all site content• Working collaboratively within a cross-functional agile product team • Responsible for editing all content published on the site to ensure quality standards and to remain consistent with the company story• Using keyword research to optimize content and identify topic gaps• Designing taxonomies and tags for the organization of UGC
  • Seattle Central College
    English Instructor
    Seattle Central College Sep 2013 - Jun 2014
    Seattle, Wa, Us
    Teaching college-level composition and research to a wide range of diverse studentsDesigning courses and syllabiExperience teaching face-to-face and hybrid coursesCreating assignmentsStudent assessment
  • University Of Washington
    Instructor
    University Of Washington Sep 2012 - Dec 2013
    Seattle, Wa, Us
    Teaching 200, 300, and 400-level literature and theory courses to a wide range of diverse studentsDesigning courses and syllabiCreating assignmentsStudent assessment
  • University Of Washington
    Graduate Teaching Assistant
    University Of Washington 2008 - 2012
    Seattle, Wa, Us
    Teaching first-year composition, intermediate composition, and literature courses to a wide range of diverse studentsDesigning courses and syllabiCreating assignments to meet course outcomesStudent assessment
  • University Of Washington
    Assistant Director, Expository Writing Program—English In The High Schools
    University Of Washington 2009 - 2011
    Seattle, Wa, Us
    Mentored new high school instructorsOrganized orientation sessions for teachersCollaborated with teachers to implement curriculum and learning outcomesHelped design specific curriculum to serve diverse student populationsEdited training manualsObserved teachers in their high school classrooms
  • Highline Community College
    English Instructor
    Highline Community College 2008 - 2008
    Des Moines, Wa, Us
    Teaching college-level composition to a wide range of diverse studentsDesigning courses and syllabiCreating assignmentsStudent assessment
  • Tacoma Community College
    English Instructor
    Tacoma Community College 2007 - 2008
    Teaching developmental and college-level composition to a wide range of diverse studentsDesigning courses and syllabiCreating assignmentsStudent assessment
  • Grand Salami
    Writer
    Grand Salami 2006 - 2007
  • Lang Creek Brewery
    Brewer
    Lang Creek Brewery Aug 2005 - Apr 2006

David Holmberg Skills

Editing Classroom Literature Teaching Writing Writing User Experience Content Strategy Teaching Reading Public Speaking Research Academic Writing Technical Writing Copy Editing Student Affairs Teaching Information Architecture University Teaching Academic Advising Search Engine Optimization Content Development Adult Education Curriculum Development User Centered Design Usability Testing Wireframing Web Content Mobile Content Content Writing Higher Education User Interface Design User Research Copywriting Engaging Speaker Web Content Writing Visual Design E Commerce Optimization Content Management Systems Rapid Prototyping Html Paper Prototyping

David Holmberg Education Details

  • University Of Washington
    University Of Washington
    English Language And Literature/Letters
  • School Of Visual Concepts
    School Of Visual Concepts
    Graphic Design
  • Communication Leadership At The University Of Washington
    Communication Leadership At The University Of Washington
    Master Class - Accessibility And Inclusive Design
  • University Of Washington
    University Of Washington
    Communication And Media Studies
  • University Of Montana
    University Of Montana
    English Language And Literature/Letters
  • Ucla
    Ucla
    American Literature (United States)

Frequently Asked Questions about David Holmberg

What company does David Holmberg work for?

David Holmberg works for Amazon

What is David Holmberg's role at the current company?

David Holmberg's current role is Senior UX Design Manager, Amazon Delivery Experience.

What is David Holmberg's email address?

David Holmberg's email address is dh****@****vvo.com

What is David Holmberg's direct phone number?

David Holmberg's direct phone number is (412) 544*****

What schools did David Holmberg attend?

David Holmberg attended University Of Washington, School Of Visual Concepts, Communication Leadership At The University Of Washington, University Of Washington, University Of Montana, Ucla.

What skills is David Holmberg known for?

David Holmberg has skills like Editing, Classroom, Literature, Teaching Writing, Writing, User Experience, Content Strategy, Teaching Reading, Public Speaking, Research, Academic Writing, Technical Writing.

Who are David Holmberg's colleagues?

David Holmberg's colleagues are Anonym Anonym, Giiahu Snakdos, Arman Velioğlu, Rikki Berces, Niyati Aggarwal, Balaji S, Matthieu Toledo.

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