David Honness Email and Phone Number

As a Help Desk Support Technician, I serve as the primary point of contact for clients seeking technical assistance. My responsibilities include diagnosing and resolving a variety of technical issues related to computer systems, hardware, and software. I also attained more certifications at this job in Windows 365 and Autotask PSA. Which I now use to leverage my expertise to enhance operational efficiency and customer satisfaction.

● Deploy and maintain network infrastructures, specializing in PON, OLT/ONU devices, Ethernet, and Fixed Wireless Access networks. ● Configure and troubleshoot routers, modems, switches, servers and Ethernet cables. ● Mount and optimize Fixed Wireless Access network dishes.

● Delivered and set up hospice care equipment, managing inventory and ensuring proper operation of medical devices. ● Provided customer service and support to patients' families.

● Founded and managed a drone mapping company specializing in aerial photography and 3D rendering. ● Led a team, managed projects, and executed digital marketing campaigns.