-Create job ads, interviewed, hired, trained, disciplined, and if needed fired employees (staff of 25)-Ensure hotel compliance with corporate training as well as county and state health standards.-Run payroll (used ADP)-Maintained accounts receivable ( invoiced, and collected)-Inventory and ordering (including restaurant, housekeeping, maintenance and back office supplies)-Manage revenue ( set hotel rate agenda through competition/market analysis)-Address all customer complaints, and employee disputes.-Create hotel collateral (flyers, tent cards, business cards, negotiated rate, and group contract forms)-Analyze hotel performance data, create agenda to address any issues, and presented to staff.-Track cost and profits through use of Excel spreadsheets-Network with local businesses-Submit business cases and responded to request for proposals -Book conference room and group blocks-Maintained organized record of receipts and company records (primarily employee and vendor files)

- Ensure cleanliness of community. (walk property and pick up any trash, debris, power wash buildings, clean windows, and light covers, ensure all lighting is functional)- Inspect pool water quality- Aid in apartment turn around. (cleaning out, touching up paint, ect.)- Light maintenance (appliance replacement, light bulbs, basic electrical and plumbing)- Kept inventory of movie selection, called tenants with overdue videos.

-Responsible for greeting the guest and ensuring quality stay.-Developed strong interpersonal skills by managing guest complaints/critiques in a professional, courteous manner.-Performed audit of transactions to ensure drawer, computer, and safe corresponded; used problem solving skills to remedy any discrepancies. -Assigned each days tasks to housekeeping.-Was in the process of management training, when hotel was sold.

-Assessed homes of home repair candidates for damage which Habitat could repair, reported results to my supervisor.-Developed leadership skills through the instruction of over 300 volunteers on over twenty home repairs and three home builds.-Collaborated with Americorps team members in raising funds and recruiting volunteers to build a park in the neighborhood as a community improvement project.-Spent one week working to rebuild a home in Gulf Port, Louisiana which had been destroyed by hurricane Katrina.-Revised application process for low income home repairs.

-Responsible for greeting the guest and ensuring quality stay.-Developed strong interpersonal skills by managing guest complaints/critiques in a professional, courteous manner.-Performed audit of transactions to ensure drawer, computer, and safe corresponded; used problem solving skills to remedy any discrepancies. -Assigned each days tasks to housekeeping.-Was in the process of management training, when hotel was sold.