David Igel Email & Phone Number

Bay Village, Oh, Us

In this role, one of my key tasks is to implement creative strategies to resolve problems and ensure compliance of processes and systems in market to achieve maximum guest satisfaction and highest quality product. I also oversee local marketing (Charity and offsite events, and social media),Hiring and Development, Forecasting and Labor, HR functions, and Facility Management. What I do: • Mentor managers across the company to up-skill their abilities and enhance productivity and promotion rates. • Manage commissary team and oversee dough production and delivery to assist various outlets productively as well as supervise operations and logistics of pizza trailer for offsite, and promotional events. • Collaborate and negotiate with vendors and contractors to ensure compliance with company's quality and costing standards. • Communicate with COO, CFO, President, and Main Office regarding strategy and goals to meet company targets effectively. • Administer P&Ls as well as create budget of all restaurants to cover expenses and achieve target sales.The Results:• Analyzed, executed, and established loyalty program as well as new food items, including gluten-free options, new salads/pizzas/beverage for all markets across 24 stores to accelerate revenue.• Promoted internal growth of current management team by 90%, as well as hired, coached, developed management team to increase retention and revenue.• Saved $100K annually for company by streamlining Manager Training Program, as well as smoothed transition role for new operations to onboarded Operations Training Manager.• Devised, operationalized, and implemented 3rd party operations, delivery service set-up, and systems for all locations of the company creating over $3M annually• Developed training systems and administered a team of 10+ training managers to achieve targeted goals / targets.• Exceeded $5M market sales per year, while managing operations and team of 14 managers efficiently.

In this role, I worked with a variety of teams to collaborate and develop new menu items and initiatives for our in-store teams. Working with the teams, I ensure our operations execute at a high-level and deliver a next-level experience to our guests. In this role, I:• Drive product innovation to attract new customers and create new experiences for existing customers • Fostered an innovative, curiosity-inspired, food forward mindset in the organization• Accessed emerging food technologies, industry trends and processes, and explores how to apply them to Dewey’s Pizza• Led culinary testing, data, and recommendations to support operational and marketing initiatives. • Develop and continually grow a cache of menu items that fit Dewey’s Brand and can be brought to market quickly and efficiently• Communicate culinary product rollouts, issues, and changes to the company.• Research and develop new culinary opportunities to support Operational and Marketing teams’ goals and initiatives.• Created and maintain a platform for idea generation by anyone in the company. • Improved existing items through procurement and testing of new menu options.

• Evaluated and coached 2 kitchen managers and 1 general manager in compliance with company standards. Achieved promotions for all managers on team.• Managed day-to-day operations of new location in Lakewood, OH• Administered facility and operations management, together with hiring, coaching, procuring, and marketing for the store. • Maintained quality service by establishing and enforcing company's standards.I achieved the following:• Increased sales by 15% annually and accelerated store sales from $850K to $1.35M in short time span of 3 years.• Saved 15% of annual controllable cost through identification of new vendors and negotiation of contracts.• Created a team and achieved internal promotion rate of 75% of management positions through development.

• Opened 3 new stores and 2 markets as a part of our opening and training team.• Opened a new market in 2005 in Cleveland as the Kitchen Manager.• Hiring and Training of all new employees. • Responsible for all ordering, receiving, systems management, and maintaining a kitchen that performs at the highest possible level.