Providing direct support for the DC Health Benefit Exchange. Point of contact for Stakeholder engagement. Oversight of an agile cross-functional development team. Estimate Level of Effort, Budget, and Target Delivery dates for Roadmap development projects. Resource allocation and Project Management.

Oversight of Health Insurance Operations, Issuer Liaison Office, and Development team supporting the Kentucky Health Benefit Exchange. Vendor management. Change Control. Resource allocation and Project Management.

Resource Management across multiple Release Cycles. Review and Approve the Test Bed/Test Plan. Liaison between the Business Partners and Development Team. Oversight of the SYS, UAT, Partner Integration, Conversion, Code Merge Testing efforts. Regression and Quality Assurance Testing. Disaster Recovery Exercises.

Analyze and interpret the business rules and requirements for the IT platform supporting the KHBE. Joint Application Design sessions, SDLC, System Testing, UAT, SME for the Plan Maintenance & Billing track: Plan Management, Financial Management, SHOP, Shopping, Issuer Portal Modules. Functional and Technical support for the Production Environment for Agents, Employers, State Agencies, and Health Insurance Companies. Issuer Liaison Office Manager- Issuer Onboarding, Testing, Issuer IT Forums, Enrollment Reconciliation